Angelina Kanis
Pitt Meadows,BC
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills. Proven track record in team management and cost control, fostering a collaborative environment that enhanced performance. Adept at multitasking and problem-solving, ensuring seamless operations during high-volume events.
Overview
12
12
years of professional experience
Work History
Server/ Bartender/ Bar and Restaurant Manager
Townhall Public House
05.2023 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Organized and executed large parties and events up to 200 people.
Bartender/ Server
Charlie Hamilton Pub
03.2023 - 05.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift.
Accounting & HR Specialist
Magnum Nutraceuticals
05.2017 - 12.2020
- Processed payments and documents such as invoices, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Improved onboarding experience for new hires, creating a comprehensive orientation program.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Server/ Bartender/Restaurant Floor Manager
Boathouse Restaurant
04.2013 - 08.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Certificate - Accounting 1 & 2
British Columbia Institute of Technology
Burnaby, BC01-2019
Skills
- Strong work ethic
- Exceptional customer service
- Shift management
- Problem solver
- Team player
Languages
English
Interests
- Reading
- Yoga & Pilates
- Fun adventures with my family
Timeline
Server/ Bartender/ Bar and Restaurant Manager
Townhall Public House
05.2023 - Current
Bartender/ Server
Charlie Hamilton Pub
03.2023 - 05.2023
Accounting & HR Specialist
Magnum Nutraceuticals
05.2017 - 12.2020
Server/ Bartender/Restaurant Floor Manager
Boathouse Restaurant
04.2013 - 08.2016
Certificate - Accounting 1 & 2
British Columbia Institute of Technology
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