Angelina Gonzalez
Los Angeles,CA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bus operator
Bus operator
03.2023 - Current
- Maintain class B
- Public transportation
- Maintained full understanding of local roads and traffic patterns.
- Received excellent customer reviews for friendly, punctual transport services.
- Accepted and processed fares.
Delivery Loader
Fedex
12.2022 - 12.2023
- Load delivery trailers
- Tracked initiatives, and engaged with operational teams and database administrators to deliver on business requirements.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
Sales Associate
WSS
09.2021 - 12.2022
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Receiving and Restock Associate
Burlington Coat Factory
09.2020 - 09.2021
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Package Handler
UPS
09.2020 - 03.2021
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to track item movements accurately.
- Followed verbal and written instructions to move properly and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Operated equipment while observing standard safety procedures.
Education
North West College
West Covina, CA09-2025
Associate of Arts -
East Los Angeles College
06.2023
Skills
- Communication
- Problem-Solving
- Time management
- Troubleshooting skills
- Emergency procedures
- Mobility assistance
- Scheduling pickups
- Customer relations skills
Certification
- Class B License - 2 years
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Bus operator
Bus operator
03.2023 - Current
Delivery Loader
Fedex
12.2022 - 12.2023
Sales Associate
WSS
09.2021 - 12.2022
Receiving and Restock Associate
Burlington Coat Factory
09.2020 - 09.2021
Package Handler
UPS
09.2020 - 03.2021
North West College
Associate of Arts -
East Los Angeles College
Similar Profiles
Joann GeorgeJoann George
Miami Dade County Transit at Bus OperatorMiami Dade County Transit at Bus Operator
Sunita NairSunita Nair
TranDev Canada Hand Dart at Bus OperatorTranDev Canada Hand Dart at Bus Operator
Murtaza HussainMurtaza Hussain
Full time at Bus Operator Transit systemFull time at Bus Operator Transit system
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts