Angelina Garcia
Ontario
Summary
Detail oriented professional with strong skills in customer service, team collaboration, and problem solving. Experienced in managing inventory and training team members to enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cake Decorator
Walmart
Ontario
08.2024 - Current
- Decorated cakes according to customer specifications and store standards.
- Managed inventory of cake decorating supplies and ingredients.
- Collaborated with team members to ensure timely cake preparation.
- Maintained cleanliness and organization of the decorating area.
- Trained new team members on decorating techniques and practices.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Stocked shelves and ordered inventory when product stock became low.
- Handled cash, credit card and check transactions.
Money Center Associate
Walmart
Ontario
03.2024 - 08.2024
- Processed customer transactions efficiently and accurately in fast-paced environment.
- Maintained cleanliness and organization of money center area for optimal functionality.
- Collaborated with team members to streamline workflow during peak hours.
- Educated customers on financial services available at the money center.
- Provided excellent customer service to ensure satisfaction.
- Resolved customer complaints in a timely manner.
- Monitored cash levels and ensured adequate supply for daily operations.
- Operated cash registers and handled various payment methods proficiently.
Cashier
Walmart
Ontario
11.2023 - 08.2024
- Maintained cleanliness and organization of checkout area.
- Managed returns and exchanges following company policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Assisted customers with product inquiries and store navigation.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Ontario High School
Ontario, CA05-2023
Skills
- Cake decorating
- Inventory management
- Time management
- Customer order fulfillment
- Training and coaching
- Customer relationship management
- Money handling
- Customer service
Timeline
Cake Decorator
Walmart
08.2024 - Current
Money Center Associate
Walmart
03.2024 - 08.2024
Cashier
Walmart
11.2023 - 08.2024
High School Diploma -
Ontario High School