Angelina Esparza
Palm Springs,CA
Summary
Dynamic server excelling in multitasking and guest engagement. With strong teamwork and adaptive problem-solving to enhance customer satisfaction. Demonstrates exceptional customer service and professional attitude, consistently exceeding expectations. Mastered POS systems, ensuring efficient order management and billing. Recognized for reliability and clear communication, driving a 20% increase in positive guest feedback.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Shadow Hills Highschool
Indio, CA05.2022
Skills
- Strong work ethic
- Reliable, respectful, attentive and exceeding customer expectations
- Exceptional customer service
- Guest engagement
- Customer satisfaction
- Professional attitude
- Clear communication
- Strong teamwork
- Time management
- Adaptive problem solving
- Multitasking and organization
- Time management
- Adaptive problem solving
- Multitasking and organization
Certification
- CA ABC License
- California Foods Handlers Card
Languages
Spanish
English
Timeline
Server
Olive Garden
05.2022 - Current
High School Diploma -
Shadow Hills Highschool
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