Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Angelina Davis

Southern California

Summary

Accomplished Multi-Unit Management professional with 18+ years of experience leading multimillion-dollar retail store operations and cultivating high-performing teams. Consistently drives exceptional outcomes in sales, profit margins, and business expansion through visionary leadership in a competitive retail landscape. Skilled in enhancing security protocols to safeguard assets and reduce shrinkage, while fostering team collaboration to achieve impactful results in fast-paced environments.

Overview

12
12
years of professional experience

Work History

General Manager

Robbins Brothers
03.2024 - Current
  • - Oversees day to day luxury operations, ensuring consistent adoption of brand standards and premium customer service.
  • - Drove close rates 20% above previous years through collaborative sales strategy brainstorming and elevated client experiences.
  • - Maintains balanced inventory controls, reducing stockouts by 15% and optimizing product variety for increased customer satisfaction.
  • - Designed training programs anticipating 2025 market directions, preparing teams to meet emerging retail trends and consumer demands.
  • - Implemented process enhancements that reduced operating costs and improved overall P&L outcome by 35%

General Manager

Adidas/Puma
08.2022 - 03.2024
  • Moved staff ng levels from 40 to 100 in less than 30 days.
  • Outstanding written input from RVP, Vice President of Stores
  • Stimulated the conversion in-store steps from 20 to 37 in less than a month on peak days, and the event’s conversion was 48 - 52.
  • Ranked #1 in District leveraging stores Scorecard to 10
  • YTD nancials were - 20, and later, rst weeks in-store converted to 4, and 11 by 7th week
  • Supervises all the operations held responsible for a 24-million-dollar store and ensures the numbers only multiply.
  • Maintained the seamlessness of operations by immediately lling the openings for AGM of Operations & Support Supervisors, Sales & BOH roles.
  • HRBP training received cert cate for completed courses, Oregon HUB, Predictive Scheduling, CA Labor Laws

General Manager

Ulta
12.2020 - 08.2022
  • Earned unbeatable conversion rate of 82.5% across the district through designing various marketing initiatives, leveraging KPI-focused selling
  • Secured #1 Store to Door and leveraged #1 Omnichannel sales (YTD) at district level via effective leadership in all purchase order placement and fulfillment tasks and providing frictionless customer experience, henceforth generating over 8.5-9 million revenue streams
  • Steadily exceeded performance metrics against established objectives to accomplish highest prestige for most significant counter cosmetics sales
  • Trained customer support staff to deliver the best customer service possible that maximized 85% customer loyalty
  • Maintained 99% compliance with company procedures when planning workload schedules for employees as well as exceeded credit card account activations by 120% YTD

Multi Unit Leader/Senior Leader

Tailored Brands
06.2013 - 12.2020
  • - Diminished underperforming staff from 23% to 2% by deploying individualized development plans and ongoing coaching.
  • - Improved financial stability within eight months through a 25% decrease in controllable costs and shrink reduction from 8% to 0.02.
  • - Oversaw construction and fixture revamps in multiple stores, ensuring on-time completion and adherence to luxury brand guidelines.
  • - Received the Lion Award (2017 , 2019) for exceeding regional performance metrics and leading two flagship high-volume locations.
  • - Led weekly manager calls to align multi-unit strategies in sales, inventory management, and employee development.

Education

Bachelor of Arts - Business Administration

Cal State University
San Bernardino, CA
06.2013

Associates Degree - undefined

Victor Valley College
Victorville, CA
06.2011

Skills

  • Luxury Retail & Store Operations
  • Team Leadership & Development
  • Strategic Planning & Execution
  • Budgeting & Forecasting/P&L
  • Customer Centric & VIP Clientele
  • Visual Merchandising & Brand Promotion
  • CRM & Omni Channel Retail Strategies
  • Sales Analytics& KPI Management

Accomplishments

    Recipient of Lion Award (annual award) consecutively for 2 years for outstanding KPI's, shrink results, and driving custom sales

    Recipient of CEO Certificate for Outstanding Visit

Timeline

General Manager

Robbins Brothers
03.2024 - Current

General Manager

Adidas/Puma
08.2022 - 03.2024

General Manager

Ulta
12.2020 - 08.2022

Multi Unit Leader/Senior Leader

Tailored Brands
06.2013 - 12.2020

Associates Degree - undefined

Victor Valley College

Bachelor of Arts - Business Administration

Cal State University

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Angelina Davis