Angelina Cervantes
Ventura
Summary
Able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve work operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping fellow employees and customers satisfied with fast, accurate deliveries.
Overview
6
6
years of professional experience
Work History
Fulfillment Expert
Target
Oxnard
10.2021 - 07.2025
- Traveled around backroom and floor locations to find, pick, and bag our in-store and drive-up orders.
- I had to complete every order within a limited time frame.
- Interacted, assisted, and directed guests with any questions and concerns.
- Balanced multitasking online guests orders and in-store guests needs.
- Kept work areas neat, clean, and free from debris to help the team pick, pack, and/or bag in a timely manner.
- Trained team members in my department along with other departments.
- In charge of my department and fellow team members on days needed, until my mid-shift supervisors clocked in.
Barista
The Coffee Bean & Tea Leaf
Oxnard
10.2019 - 03.2021
- Prepared and served pastries, coffee, tea, ice-blended drinks, lattes, and other espresso menu items.
- Operated the cash register, processed payments, and handled transactions.
- Provided exceptional customer service by taking orders and answering questions.
- Assisted in training new team members on beverage preparation techniques and store requirements.
- Stocked shelves with ingredients and supplies needed to make the beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
High School Diploma -
Vista Real Charter High School
Port Hueneme, CA06-2022
Skills
- Order fulfillment
- Inventory management
- Customer experience
- Slow and fast-paced environments
- Team training
- Time management
- Collaborative teamwork
- Effective communication
Timeline
Fulfillment Expert
Target
10.2021 - 07.2025
Barista
The Coffee Bean & Tea Leaf
10.2019 - 03.2021
High School Diploma -
Vista Real Charter High School
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