Angelina Allen
Sacramento
Summary
Hardworking and reliable employee with extensive background of operating procedures hands on experience of assisting customers stocking merchandise and providing excellent customer service communications. Highly organized,friendly Works well within team settings.
Overview
24
24
years of professional experience
Work History
Cashier
BevMo! Beverages & More
Sacramento
05.2024 - Current
- Processed customer transactions( cash,card) using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Managed cash drawer, maintaining accuracy during shifts.
- Stocked merchandise on shelves and organize and front face .
- Performed other duties as assigned by management.
- Made sure scan customer identification were 21 and over to make a purchase.
Pet Groomer
The rich groomer
Sacramento
04.2024 - Current
- Groomed various breeds using appropriate techniques and equipment.
- Provided excellent customer service to pet owners during grooming appointments.
- Maintained a clean and safe grooming environment for pets and staff.
- Managed appointment schedules to ensure timely service.
- Greeted customers and their pets upon arrival for grooming services.
- Assisted in the selection of appropriate shampoos, conditioners and other grooming products for each pet's individual needs.
- Ensured safety of all animals while they were in the salon environment by keeping them secure at all times.
- Communicated effectively with customers about their pet's behavior during the grooming process.
- Confidently handled large dogs that may have been aggressive or uncooperative during the grooming process.
- Performed routine maintenance tasks on clippers, scissors and other tools used in the grooming process.
- Cleaned and sanitized all grooming equipment after each use.
- Communicated with clients about pet care and grooming options effectively.
- Monitored pets' behavior and health during grooming sessions for safety concerns.
- Open shop
- Provided bathing, brushing, clipping, trimming and styling of pet fur coats.
Manager
JOANN Fabrics and Crafts
Sacramento
09.2009 - 03.2024
- Assistant manager on duty
- Assisted with cashiering front end ,fabric cutting counter,customer serivce,reciving truck shipments and unloading.
- trained team members for cashiering or fabric counter.
- Completed thorough opening the store and shift changes functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Effectively assigned tasks to keep operations running smoothly.
- Helped employees with difficult customers help and resolve the situation or problem.
- Hands on customer support with choosing products and and suggestions on a project .
- Web and special ordering products.
- (Handling money) counting closing drawers and deposits for the end of day .
- Daily operations procedures ensure the store is clean and well stocked,well organized open to close throughout the day.
Pet Groomer
Petco
Vacaville
01.2005 - 01.2008
- Bathing and trimming pets to maintain cleanliness and appearance.(no hair cutting)basic wash
- Organized supplies and product for the start of the day.(refilling shampoo,sanitized tubs)wash towels, clean kennels for next appointment.
- Checked in dogs .
- Made appointments
- Make sure dogs had water in kennels and made sure they were not stressed .
- Assisted groomers with basics (help with wash or blow dry)
- End of day clean up swept the floors cleaned up kennels and sanitized tables and tubs.
- Managing appointment schedules to optimize workflow efficiency.
Cashier
Walmart
Vacaville
01.2002 - 01.2005
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with products .
- Managed cash drawer, maintaining accuracy during shifts.
- Kept and maintained well stocked cashier lanes and store shelves.
- Returns counter,processing refunds,exchanges of merchandise and merchandise returns to the departments.
- Assisted in other areas of the store like fitting rooms and fishing licensed.
- Trained new team members how to use customer service strategies and sales and registers.
- Greeted customers entering the store and assisted if they needed to find something .
- Conducted price checks and special orders or discounts for customers.
- Offered customers carry-out service at completion of transaction.
Office Assistant
Three oaks community center
Vacaville
08.2002 - 09.2002
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Filed papers
- Printed flyers
- Signed up customers for events
- Helped with payment collections (buss passes,classes) that centered offered
- Took incomming deliveries from other community centers
Activities Assistant
U.C Davis kids sports camp
Davis
06.2001 - 07.2001
- Assistant vollyball coach organizing
- Instructed participants on goals and procedures and safety for activity and to ensure campers had a positive experience
- Engaged campers with positive encouragement and supervision during activities.
- Made sure kids in groups had breaks and had water during activity.
- Assisted to make sure children got onto their destinated bus when it was time to leave
- Assisted on meal breaks in the cafeteria
- Made sure we had the equipment for our activity
- Maintained cleanliness and organization of activity areas throughout the camp.
Education
High School Diploma -
Will.C.Wood
Vacaville, CA06-2003
Skills
- Team leadership
- 15 customer service and assistance
- Effective communication
- Self motivated
Timeline
Cashier
BevMo! Beverages & More
05.2024 - Current
Pet Groomer
The rich groomer
04.2024 - Current
Manager
JOANN Fabrics and Crafts
09.2009 - 03.2024
Pet Groomer
Petco
01.2005 - 01.2008
Office Assistant
Three oaks community center
08.2002 - 09.2002
Cashier
Walmart
01.2002 - 01.2005
Activities Assistant
U.C Davis kids sports camp
06.2001 - 07.2001
High School Diploma -
Will.C.Wood