Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic
ANGELINA ALE

ANGELINA ALE

San Francisco

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Kentfield Rehabilitation And Speciality Hospital
07.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Security Guard

Allied Universal
01.2023 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Site Supervisor

Surefox Security
01.2022 - 01.2023
  • Led daily site operations, ensuring deadlines were met and projects ran smoothly.
  • Oversaw team of contractors, subcontractors, and vendors to achieve high-quality results.
  • Enforced safety protocols and ensured compliance with regulations to maintain site readiness.
  • Communicated effectively with stakeholders to address concerns and resolve issues promptly.

Receptionist

European Wax Center
01.2021 - 01.2022
  • Demonstrated ability to meet and exceed sales targets in fast-paced retail environment.
  • Proficient in utilizing POS systems and merchandise management to optimize sales performance.
  • Skilled in providing exceptional service and handling customer inquiries and concerns.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Galileo High School
San Francisco, CA
01.2018

Skills

  • Great communication
  • Problem Solving
  • Time Management
  • Conflict resolution
  • Multi-tasking
  • Adaptability
  • Telephone skills
  • Data entry
  • Customer/Client relations

Certification

  • CPR Certified - Active - Exp. 2026-07-06
  • BSIS - Active - Exp. 2028-11-30
  • Food Handlers Certified - Active - Exp. 2028-03-10
  • TABC - Active - Exp. 2028-03-12

LANGUAGES

English and Samoan | Native

Timeline

Receptionist

Kentfield Rehabilitation And Speciality Hospital
07.2024 - Current

Security Guard

Allied Universal
01.2023 - Current

Site Supervisor

Surefox Security
01.2022 - 01.2023

Receptionist

European Wax Center
01.2021 - 01.2022

High School Diploma -

Galileo High School

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ANGELINA ALE