Summary
Overview
Work History
Education
Skills
Timeline
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Angelina Abarzua

California City

Summary

Dynamic leader with proven expertise in customer service and team leadership honed at McDonald's Restaurant. Excelled in creating training programs that enhanced skills and improved team performance. Skilled in time management and adaptable learning, achieving high customer satisfaction and fostering a positive work environment. Demonstrates exceptional decision-making and a positive work ethic, ensuring excellence in every endeavor. I am very reliable and excited for new job experiences .

Overview

10
10
years of professional experience

Work History

McDonalds Manger

McDonald's Restaurant
08.2020 - Current
  • Implemented training programs for enhanced employee skills.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Demonstrated leadership


Dance Teacher's Assistant

Desert Dance Discovery
04.2015 - 04.2018
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.

Education

High School Diploma -

East Kern Community School
15926 K St. Mojave
02-2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Adaptable Learner
  • Positive Work Ethic

Timeline

McDonalds Manger

McDonald's Restaurant
08.2020 - Current

Dance Teacher's Assistant

Desert Dance Discovery
04.2015 - 04.2018

High School Diploma -

East Kern Community School

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Angelina Abarzua