Angelika Clarke
Edmonton
Summary
Dynamic healthcare leader with a proven track record at Shepherds Care, excelling in quality improvement and regulatory compliance. Expert in fostering employee engagement and streamlining processes, resulting in enhanced care delivery. Proficient in quality management systems and effective communication, driving continuous improvement initiatives across multidisciplinary teams.
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Care
Shepherds Care
09.2019 - 03.2025
- Quality improvement initiatives to ensure compliance with the Health Service Standards
- Involved in investigations for Occupational Health and Safety, Protection for Persons in Care and Provincial Unions.
- Championed a culture of safety, promoting adherence to best practices in infection control and risk management.
- Led efforts to maintain regulatory compliance, resulting in successful accreditation reviews and surveys.
- Supervised 150 both directly and indirectly-as a key liaison between the nursing department and other disciplines within the organization, ensuring seamless integration of services.
- Worked collaboratively with many stakeholders to focus on continuous improvement in care delivery
Quality Improvement Manager
Park Place Seniors Living
06.2015 - 08.2019
- Fostered a culture of quality within the organization by promoting employee engagement in improvement activities, resulting in higher ownership and accountability levels.
- Collaborated with cross-functional teams to identify process improvements, leading to reduced production costs without compromising on quality.
- Streamlined internal communication channels, leading to faster identification and resolution of quality issues.
- Developed robust quality management systems in compliance with industry standards, resulting in consistent high-quality output.
- Successfully managed critical projects within the organization, meeting project milestones while maintaining strict adherence to established budgets.
Health Compliance Officer
Government of Alberta
09.2011 - 08.2015
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
Education
Bachelor of Science - Nursing
University of Victoria
Victoria, BCSkills
Efficient in Microsoft Word, Outlook
Netcare
Point Click Care
Effective in Quality Improvement,
Languages
German
Professional Working
Certification
- Occupational Health and Safety, Government of Alberta
- Actively Registered Nurse with CRNA
- Current Basic Life Support
- Developing High Performance Teams
- Policy Development 101
Timeline
Director of Care
Shepherds Care
09.2019 - 03.2025
Quality Improvement Manager
Park Place Seniors Living
06.2015 - 08.2019
Health Compliance Officer
Government of Alberta
09.2011 - 08.2015
Bachelor of Science - Nursing
University of Victoria
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