Angelica Julia Baltazar
Summary
I am a results-driven professional with over 5+ years of retail experience, eager to take on a higher position and further contribute to the success of the organization. My dedication to continuous improvement, strong work ethic, and passion for delivering outstanding customer service make me a valuable candidate for advancement within the company. I am committed to taking on new challenges, expanding my skill set, and making a positive impact in a higher-level role.
Overview
6
6
years of professional experience
Work History
Product Lead
Kit And Ace
01.2023 - Current
- Responsible for the back-of-house operations, such as managing inventory, accurately processed shipment, organized stock, and restocked products on sales floor.
- Effectively achieved and exceeded sales goals by communicating to customers with comprehensive product knowledge, and confidently answer customer inquiries to provide personalized recommendations based on their needs.
- Collaborated with the team on Visual Merchandising to create a visually appealing displays, arranged products to maximize sales, and attract customers.
- Conducted job interviews, evaluated candidates' qualifications, and made hiring decisions that align with the company's goals and values.
- Trained new associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Visual Merchandiser
H&M (Flagship Store)
06.2021 - 12.2022
Sales Lead
Oak And Fort
03.2021 - 05.2021
Sales Associate
H&M Hennes & Mauritz
11.2020 - 06.2021
Seasonal Sales Associate
Victoria's Secret & PINK
10.2018 - 01.2019
Education
Fashion Marketing
Blanche MacDonald Centre
Vancouver, BC2021
Skills
- Customer Service
- Communication
- Store operations
- Inventory Control
- Visual Merchandising
- Coaching and Mentoring
- Product Knowledge
- Microsoft Office
Volunteers
Vancouver Fashion Week
2020-2021
Burnaby Neighbourhood House
2018-2022
Timeline
Product Lead
Kit And Ace
01.2023 - Current
Visual Merchandiser
H&M (Flagship Store)
06.2021 - 12.2022
Sales Lead
Oak And Fort
03.2021 - 05.2021
Sales Associate
H&M Hennes & Mauritz
11.2020 - 06.2021
Seasonal Sales Associate
Victoria's Secret & PINK
10.2018 - 01.2019
Fashion Marketing
Blanche MacDonald Centre
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