Summary
Overview
Work History
Education
Skills
Certification
Languages
Clubs And Organizations
Timeline
BusinessAnalyst
Angelica Charlene Lopez

Angelica Charlene Lopez

Winnipeg,Canada

Summary

Well-rounded and compassionate Special Education Teacher adept at incorporating each student's unique needs and creating effective lesson plans to accommodate special circumstances. Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in organized record keeping and client relations. Skilled Staff Member successful at tracking requests, coordinating services, serving food and calculating amounts. Proficient in customer service operations and adapting to new processes and requirements. Dedicated to customer satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Fulfillment Associate

Walmart Canada
04.2020 - Current
  • Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
  • Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
  • Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
  • Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

Cast Member

SilverCity St. Vital Cinemas
10.2018 - Current
  • Checked casting equipment at beginning of each shift to verify proper machine functionality and resolve any identified malfunctions.
  • Identified and documented complex repair issues with casting equipment and reported needs to supervisor for timely resolution.
  • Performed routine preventative maintenance and upkeep of all production equipment to maximize efficiency and minimize downtime.

Autism Tutor

St.Amant
10.2018 - 08.2019
  • Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Organized and prepared instructional materials, and reports.

Owner/operator

Student Works Painting
01.2016 - 06.2016
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
  • Coordinated and completed ongoing routine painting of the exterior and interior of the properties.
  • Determined appropriate color for new and replacement applications during consultation with customers.
  • Collaborated with other team members to meet strict project completion deadlines.
  • Managed payroll and time and attendance systems.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.

Cashier

Ovations Food Services
07.2015 - 01.2016
  • Delivered quality food and beverage service to guests in a responsible manner.
  • Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
  • Processed cash, credit card and voucher payments.
  • Stopped service to any adult furnishing alcoholic beverages to a minor.

Crew Member

McDonalds Canada
06.2013 - 08.2015
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
  • Took initiative to find extra tasks when scheduled duties were completed.

Education

Bachelor of Arts - Psychology

University of Manitoba
Winnipeg, MB
01.2018

High School Diploma -

St. Maurice School
Winnipeg, MB
06.2014

High School Diploma -

Saint Jude Catholic School
01.2012

Skills

  • Reliable and punctual
  • Dedicated team worker
  • Delivers exceptional customer service
  • Business analysis
  • Operations management
  • Conflict resolution
  • Effective multi-tasker
  • Engaging personality
  • Social skills development
  • Basic clerical knowledge
  • Service-oriented
  • Flexible and adaptable
  • Exceptional time management skills

Certification

  • First Aid and CPR Certificate
  • Non Violent Crisis Intervention (NVCI) Certificate
  • MTEC 'Smart Choices' Responsible Service Certificate
  • Possess a current or willingness to obtain a Criminal Record Check (including Vulnerable Sector Search)
  • Valid Class 5 driver's license

Languages

English
Tagalog
Mandarin
French

Clubs And Organizations

  • Volleyball Girls Varsity Member of St. Maurice School, 2012-2014
  • School Batch Technical Head for lights and sounds, 2010-2012
  • Member of the Filipino-Chinese Catholic Youth, 2008-2011
  • Swimming Varsity Member of the Green Mariners, 2003-2007

Timeline

Customer Fulfillment Associate

Walmart Canada
04.2020 - Current

Cast Member

SilverCity St. Vital Cinemas
10.2018 - Current

Autism Tutor

St.Amant
10.2018 - 08.2019

Owner/operator

Student Works Painting
01.2016 - 06.2016

Cashier

Ovations Food Services
07.2015 - 01.2016

Crew Member

McDonalds Canada
06.2013 - 08.2015

Bachelor of Arts - Psychology

University of Manitoba

High School Diploma -

St. Maurice School

High School Diploma -

Saint Jude Catholic School

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Angelica Charlene Lopez