Angelica Sevilla
Calgary,AB
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Vector Marketing
Calgary, AB
05.2024 - Current
- Developed key customer relationships to increase sales.
- Used CRM database to track referral and appointment data.
- Demonstrated expert knowledge of store products and promotions.
Trainer
Five Guys
Calgary, AB
08.2019 - 12.2022
- Compiled and analyzed weekly trainee retention reports.
- Trained newly hired team member to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Crew Member/Crew Member Trainer
A&W
Calgary, AB
02.2019 - 06.2021
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Able to follow food safety guidelines
Education
Diploma of Pharmaceutical Quality Assurance And Quality Control - Pharmacy Assistant
SAIT
Calgary, AB03-2020
Bachelor of Business Administration - Marketing
SAIT
Calgary, ABSkills
- Business Development
- Customer Needs Assessment
- Competitor research
- Client Service
- Sales Development
Certification
Digital Marketing Certification (Awarded on April 17,2024)
Timeline
Sales Representative
Vector Marketing
05.2024 - Current
Trainer
Five Guys
08.2019 - 12.2022
Crew Member/Crew Member Trainer
A&W
02.2019 - 06.2021
Diploma of Pharmaceutical Quality Assurance And Quality Control - Pharmacy Assistant
SAIT
Bachelor of Business Administration - Marketing
SAIT
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