Angelica Pico
Calgary,AB
Summary
ANGELICA MARIA PICO SUMMARY Looking for a part-time/ full-time position and to gain experience in the work force. Hard working, enthusiastic young person, willing to learn and develop skills related to the job. I believe that my ability to communicate and work efficiently with people will be a strong asset in the work environment.
Overview
3
3
years of professional experience
Work History
Server
Gogi at Macleod
Calgary, AB
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Server/ Barback
Zen Hamilton
Hamilton, ON
07.2023 - 12.2023
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhancing customer satisfaction by promptly attending to their needs and providing personalized service.
Receptionist Assistant & Interpreter Spa/English
Cancun Barber Shop
Hamilton, ON
03.2022 - 01.2023
- Helped the barbers, who only speak Spanish, to communicate correctly with our English-speaking customers
- Prepared and completed the realization of the accounting books
- Prepared, collected and distributed outgoing and incoming mail and packages
- Greeted numerous visitors in Spanish, English and French
- Organized electronic and hard copy filing systems for easy retrieval of documents containing both, Spanish and English, languages
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Server/Bartender
Flavours Latin Cuisine
Hamilton, ON
06.2021 - 01.2022
- Due to it being a Latin American restaurant, I had to communicate directly to my coworkers in Spanish and explain the menu to the English-speaking customers.
- Working with POS system to place orders, manage bills and handle complimentary items
- Explain menu items and suggested appropriate options for food allergy concerns in Spanish and English.
Education
EAP- English For Academic Purposes -
Global Village
Calgary, AB11.2019
Diploma -
Commercial Advice
BucaramangaHigh School Diploma -
Americano High School, EL Servicio Nacional De Aprendizaje SENA, Financial Entities
Bucaramanga01.2018
Skills
- Strong interpersonal skills
- Great communication skills
- Excellent problem-solving ability
- Good initiative and decision making
- Good learner
- Good team worker
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
Timeline
Server
Gogi at Macleod
03.2024 - Current
Server/ Barback
Zen Hamilton
07.2023 - 12.2023
Receptionist Assistant & Interpreter Spa/English
Cancun Barber Shop
03.2022 - 01.2023
Server/Bartender
Flavours Latin Cuisine
06.2021 - 01.2022
EAP- English For Academic Purposes -
Global Village
Diploma -
Commercial Advice
High School Diploma -
Americano High School, EL Servicio Nacional De Aprendizaje SENA, Financial Entities