Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Pico

Calgary,AB

Summary

ANGELICA MARIA PICO SUMMARY Looking for a part-time/ full-time position and to gain experience in the work force. Hard working, enthusiastic young person, willing to learn and develop skills related to the job. I believe that my ability to communicate and work efficiently with people will be a strong asset in the work environment.

Overview

3
3
years of professional experience

Work History

Server

Gogi at Macleod
Calgary, AB
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Server/ Barback

Zen Hamilton
Hamilton, ON
07.2023 - 12.2023
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhancing customer satisfaction by promptly attending to their needs and providing personalized service.

Receptionist Assistant & Interpreter Spa/English

Cancun Barber Shop
Hamilton, ON
03.2022 - 01.2023
  • Helped the barbers, who only speak Spanish, to communicate correctly with our English-speaking customers
  • Prepared and completed the realization of the accounting books
  • Prepared, collected and distributed outgoing and incoming mail and packages
  • Greeted numerous visitors in Spanish, English and French
  • Organized electronic and hard copy filing systems for easy retrieval of documents containing both, Spanish and English, languages
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.

Server/Bartender

Flavours Latin Cuisine
Hamilton, ON
06.2021 - 01.2022
  • Due to it being a Latin American restaurant, I had to communicate directly to my coworkers in Spanish and explain the menu to the English-speaking customers.
  • Working with POS system to place orders, manage bills and handle complimentary items
  • Explain menu items and suggested appropriate options for food allergy concerns in Spanish and English.

Education

EAP- English For Academic Purposes -

Global Village
Calgary, AB
11.2019

Diploma -

Commercial Advice
Bucaramanga

High School Diploma -

Americano High School, EL Servicio Nacional De Aprendizaje SENA, Financial Entities
Bucaramanga
01.2018

Skills

  • Strong interpersonal skills
  • Great communication skills
  • Excellent problem-solving ability
  • Good initiative and decision making
  • Good learner
  • Good team worker

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working

Timeline

Server

Gogi at Macleod
03.2024 - Current

Server/ Barback

Zen Hamilton
07.2023 - 12.2023

Receptionist Assistant & Interpreter Spa/English

Cancun Barber Shop
03.2022 - 01.2023

Server/Bartender

Flavours Latin Cuisine
06.2021 - 01.2022

EAP- English For Academic Purposes -

Global Village

Diploma -

Commercial Advice

High School Diploma -

Americano High School, EL Servicio Nacional De Aprendizaje SENA, Financial Entities
Angelica Pico