Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelica Pardo

San Jose,CA

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Lived Experience is a big part of being a part of the solution.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Outreach Specialist

HomeFirst Services Of Santa Clara County
09.2022 - 11.2023
  • Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
  • Managed a caseload of clients, providing personalized support and guidance throughout their journey to access vital resources.
  • Networked across San Jose to build new connections and make initial contacts with homeless population.
  • Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
  • Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
  • Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.

General Worker

Goodwill Industries Of Silicon Valley
08.2023 - 09.2023
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Education

High School Diploma -

Abraxis Charter High School
Santa Rosa, CA
05.2015

Skills

  • Lived Experience
  • Community Events
  • Case Management
  • Salesforce
  • Crisis Management
  • Client Intakes
  • Client Assistance Referrals
  • Heart saver First Aid
  • Housing resources

Certification

  • Peer Mentor Certificate
  • Adult and Infant First Aid
  • Motivational Interviewing

Timeline

General Worker

Goodwill Industries Of Silicon Valley
08.2023 - 09.2023

Outreach Specialist

HomeFirst Services Of Santa Clara County
09.2022 - 11.2023

High School Diploma -

Abraxis Charter High School

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Angelica Pardo