Angelica Ornelas
Victorville
Summary
Detail-oriented professional with experience at WinCo Foods and DD's Discount, excelling in pastry packaging and food safety. Proven ability to enhance product displays and drive sales while maintaining a calm demeanor in high-pressure situations. Skilled in training new hires, shipment, and managing POS transactions, contributing to team efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bakery Clerk
WinCo Foods
05.2024 - Current
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Breaking down pallets of 200+ boxes-each 20-50lbs
- Have done manager training with in-store systems
- Have opened, mid, manger, and closing shift.
Sales Associate
DD's Discount
02.2023 - 08.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Cross-trained existing employees to maximize team agility and performance.
- Made over 5,000 in sales
Education
High School Diploma -
Victor Valley College
Victorville, CA05-2027
Skills
- Pastry packaging
- Shipment processing
- Accurate order fulfillment
- Surface cleaning
- Shrink reduction
- Ordering procedures
- Food safety
- Cash register operation
- Telephone etiquette
- New hire training
Accomplishments
- Supervised team of 5 staff members.
- Received bonus for fast learning and hard work
- Been an assistant manager
- Trained multiple new employees
Certification
- Food handlers card
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bakery Clerk
WinCo Foods
05.2024 - Current
Sales Associate
DD's Discount
02.2023 - 08.2024
High School Diploma -
Victor Valley College
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