Summary
Overview
Work History
Education
Skills
Timeline
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Angelica Netreba

Toronto,ON

Summary

Energetic server offering over five years of experience in service-oriented environments. Talented at pairing food and wine and offering in-depth knowledge of nutrition, safety and quality standards

Overview

8
8
years of professional experience

Work History

Server/Bartender

Alice Restaurant & Bar
11.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Bartender

Rabbit!Rabbit!Rabbit
02.2022 - 02.2023
  • Made suggestions to customers based on preferences
  • Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
  • Successfully multitasked while remained professional and courteous in fast-paced environments
  • Worked as a team member with other restaurant professionals to ensure satisfied customers.

Server/Bartender

Northern Maverick Brewing Co
08.2021 - 02.2022
  • Greeted customers, answered questions and recommended specials to increase profits
  • Skillfully promoted items on the bottle list, while assertively upselling menu items
  • Provided exceptional service to high volume of daily customers
  • Accurately totaled, processed and collected payments from guests to include, but not limited to, using the point-of-sale system.

Server/Supervisor

St. Louis Bar & Grill
12.2018 - 11.2019
  • Presented menus to patrons and answered questions about menu items
  • Prepared checks that itemize and total meal costs and sales taxes
  • Dedicated to ensuring customer satisfaction by being polite, helpful, and approachable
  • Complied with all restaurant rules, policies, and regulations.

Server/Bartender

The Butler Did It
08.2017 - 09.2019
  • Assisted with table and banquet hall/restaurant prep before the event
  • Delivered food from the kitchen and/or prep area to the banquet hall/restaurant in a timely manner
  • Served both alcoholic and non-alcoholic beverages
  • Assisted with post-event clean up, inventory, food storage, and tear down.

Hostess/Server

Hendriks Restaurant & Bar
01.2018 - 12.2018
  • Greeted guests when entering the restaurant with a pleasant smile
  • Answered phone and recorded reservations for large parties & special events
  • Monitored dining rooms for seating availability, service, safety, and well-being of guests
  • Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.

Hostess/Server

The Sultan's Tent and Cafe Moroc
06.2016 - 03.2017
  • Set up dining rooms and make reservation arrangements
  • Presented menus for customers
  • Assisted guests with making menu choices in an informative and helpful way
  • Relayed orders to the kitchen and ensured all orders are filled in a timely and accurate fashion.

Education

Business Administration (Hospitality) -

George Brown College
Toronto, ON
04.2021

Hotel and Restaurant Management -

George Brown College
Toronto, ON
04.2017

Skills

  • Communication skills
  • Customer service
  • Leadership
  • Time management
  • High-volume dining
  • Food sales and promotion

Timeline

Server/Bartender

Alice Restaurant & Bar
11.2023 - Current

Server/Bartender

Rabbit!Rabbit!Rabbit
02.2022 - 02.2023

Server/Bartender

Northern Maverick Brewing Co
08.2021 - 02.2022

Server/Supervisor

St. Louis Bar & Grill
12.2018 - 11.2019

Hostess/Server

Hendriks Restaurant & Bar
01.2018 - 12.2018

Server/Bartender

The Butler Did It
08.2017 - 09.2019

Hostess/Server

The Sultan's Tent and Cafe Moroc
06.2016 - 03.2017

Business Administration (Hospitality) -

George Brown College

Hotel and Restaurant Management -

George Brown College

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Angelica Netreba