Angelica M Velazquez
Arbuckle
Summary
Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Case manager
Glenn County
02.2025 - Current
- Interviews and provides rehabilitation services to clients; develops and implements treatment plans; provides follow-up and assists clients with the resolution of problems
- Tracks, documents and prepares information for appropriate billing for services; maintain established productivity rates for a variety of health services programs
- Reviews and consults with public health nurses or psychiatrists and/other clinical staff about treatment planning for clients and to determine if appropriate care is provided
- Provides case management through individual or group rehab methods for children and/or adults for a variety of health services programs and services
- Teaches independent living skills, behavior modification and social skills to clients as part of rehabilitation skills; implements wellness and recovery philosophy and values to clients through education and outreach programs
- Assists in coordinating client placement in residential treatment facilities and periodically visits clients to assess progress
- Provides referrals to other agencies as appropriate
Social Worker
Colusa County
08.2021 - 01.2025
- Carries a caseload that includes cases with problems of moderate difficulty
- Interviews clients and performs case studies to determine social service needs and to assess the safety of children and adults
- Develops and carries out non-complex treatment plans for an assigned caseload
- Refers clients to other staff members as necessary
- Assists applicants and recipients in utilizing available resources
- Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
- Makes home visits in connection with casework assignments
- Prepares and maintains case records
- May be assigned to specialized functions
- Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
- Receives casework consultation from professionally trained staff members
- Provides community outreach for various agency programs
Program Assistant
First 5 Colusa
06.2020 - 08.2021
- Perform secretarial and clerical duties including but not limited to greeting community, phones, messages, filing, data entry and ordering of supplies
- Assist families in accessing community resources
- Type, duplicate and distribute a variety of program information materials, reports, forms and other documents; translate oral and written materials as needed to assist clients
- Operate standard office machines and equipment including computers and software programs (MS Word, Excel, Publisher), printers, copiers, calculators and FAX machines
- Maintain a variety of program records, reports and files
- Maintain informational bulletin board
- Provide oral Spanish/English translation in office and at community events
Personal Banker/Teller
Wells Fargo
09.2017 - 06.2020
- Grew relationships with customers using outreach and follow up and learned their financial needs by asking questions
- Knowledge of how to take customer financial needs and pairing them with bank products and services
- Built relationships with branch team members and partners
- Open new accounts, completing service requests, and submitting credit applications
- Teach customers about online banking and App options that would help customer needs
- Helped resolve customer concerns and escalated issues as needed
Education
Master of Science - Social Work
California State University, Chico
Chico, CA05-2027
Bachelor's Degree - Psychology
CSU Stanislaus
Turlock, CA12.2021
Associates Degree - Social Sciences of Behavior
Modesto Junior College
Modesto, CA05.2014
Skills
- Bilingual-Spanish and English (Fluent)
- Dependable
- Proficient in Word
- Proficient in Excel
- Proficient in PowerPoint
- Team Leader
- Photogenic memory
- Organized
- Excellent Communication skills
- Great Multitasker
- Enjoys Diversity
- Good Listener
- Compassionate
- Problem-solving
- Data entry
- Branch operations
- Case management
- Social services
- Exceptional customer service
- Customer service
Awards Recognition
- Dean’s list, CSU Stanislaus, 2021
- STARS quarterly Champion Performer, Wells Fargo, 2018
- Dean’s list, CSU Stanislaus, 2015
Languages
Spanish
Professional Working
Timeline
Case manager
Glenn County
02.2025 - Current
Social Worker
Colusa County
08.2021 - 01.2025
Program Assistant
First 5 Colusa
06.2020 - 08.2021
Personal Banker/Teller
Wells Fargo
09.2017 - 06.2020
Bachelor's Degree - Psychology
CSU Stanislaus
Associates Degree - Social Sciences of Behavior
Modesto Junior College
Master of Science - Social Work
California State University, Chico
Similar Profiles
Anna CisnerosAnna Cisneros
Social Service Aide at Glenn County Health and Human Services AgencySocial Service Aide at Glenn County Health and Human Services Agency
Lidia LeyvaLidia Leyva
Social Services Aide – Child Welfare at Glenn County Health and Human Services AgencySocial Services Aide – Child Welfare at Glenn County Health and Human Services Agency
Edgar SanchezEdgar Sanchez
Court Clerk at Glenn County Superior CourtCourt Clerk at Glenn County Superior Court
Kelly BurgessKelly Burgess
Technician at UC Davis Livestock MedicineTechnician at UC Davis Livestock Medicine
Joseph BrownJoseph Brown
Heavy Duty Diesel Mechanic at Button TransportationHeavy Duty Diesel Mechanic at Button Transportation