Angelica Munoz
Operations & Clinical Support
San Luis Obispo
Summary
Reliable and adaptable professional experienced in supporting teams and managing tasks independently in a variety of environments. Skilled in coordinating schedules, handling logistics, and troubleshooting to ensure smooth and efficient operations. Quick learner who excels with hands-on training and proactively solves problems to ensure timely, accurate completion of work. Ready to leverage my strong work ethic and initiative to contribute effectively in both team and independent settings.
Overview
4
4
years of professional experience
Work History
Medical Device Sales Representative
Southern Medical Solutions
03.2025 - Current
- Coordinate the logistics and delivery of medical devices for surgical procedures, ensuring equipment is on-site, sterilized, and fully functional prior to use.
- Serve as a primary point of contact for operating room staff, providing technical support and product education before, during, and after procedures.
- Collaborate with surgical teams to ensure proper device setup and positioning, following strict protocols and time-sensitive schedules.
Office Assistant – Operations Support
Central Coast Neurological Surgery
02.2025 - Current
- Request and follow up on insurance authorizations for procedures, imaging, and referrals, ensuring minimal delays in patient care.
- Support both front and back office operations, stepping in wherever needed to maintain an efficient and organized workflow.
- Ensure confidential handling of patient records and compliance with HIPAA and clinic protocols.
Baker
Crafted by Lindberg
06.2024 - 01.2025
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Created appealing displays to showcase products in bakery.
- Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
- Participated in local food fairs to promote bakery, resulting in increased foot traffic and sales.
Video Specialist
Open Exchange
03.2021 - 03.2023
- Executed live streaming broadcasts via Zoom, achieving a high success rate through precise technical setup and real-time troubleshooting.
- Demonstrated expertise in company technology to deliver high-quality production and seamless viewer experiences.
- Applied solutions-based problem-solving to overcome technical challenges promptly and effectively.
- Recognized for outstanding performance with a promotion within three months.
Education
Bachelor of Arts - Sociology
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA 05.2001 -
Skills
Fostering collaborative partnerships
Clinical operations support
Problem-solving abilities
Planning and coordination
Product and service knowledge
Adaptability and flexibility
Relationship management
Timeline
Medical Device Sales Representative
Southern Medical Solutions
03.2025 - Current
Office Assistant – Operations Support
Central Coast Neurological Surgery
02.2025 - Current
Baker
Crafted by Lindberg
06.2024 - 01.2025
Video Specialist
Open Exchange
03.2021 - 03.2023
Bachelor of Arts - Sociology
California Polytechnic State University, San Luis Obispo
05.2001 -
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