Angelica Langman
Coldwater,ON
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
Work History
Crew Assistant
Ontario Waterway Cruises
04.2024 - Current
- Participated in team meetings, offering valuable insights and suggestions for process improvements.
- Consistently met deadlines by prioritizing workload effectively and utilizing time management skills.
- Provided excellent customer service during interactions with clients, promoting a positive company image.
- Trained new crew members on company policies and procedures, fostering a supportive learning environment.
- Developed strong working relationships with fellow crew members, fostering an atmosphere of teamwork and collaboration.
- Continually sought opportunities for personal growth through skill development and additional training.
Server
Ontario Waterway Cruises
05.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Banquet Server
Fairmont Jasper Park Lodge
11.2022 - 11.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Education
Business
Georgian College of Applied Arts And Technology
Barrie, ON04.2026
High School Diploma -
Orillia Secondary School
Orillia, Ontario06.2021
Skills
- Teamwork and Collaboration
- Time Management
- Customer Service
- Problem-Solving
- Integrity and Honesty
- Multitasking and Organization
Accomplishments
- 06/01/21, Ontario Secondary School Diploma (OSSD)
- 06/01/21, Ontario Scholar
- 03/01/22, Smart Serve Certification
- 03/01/22, Health and Safety At Work Certificate
Volunteer Experience
- 03/01/18, 05/01/19, Wrestling Coaching, Coldwater, Ontario, 60
- 03/01/19, 05/01/19, Special Olympics Floor Hockey Tournament, Midland, ON, 6
- 08/01/19, Special Olympic Baseball Tournament, Midland, ON, 10
- 08/01/19, 06/01/20, Link Crew, Orillia, ON, 25
References
Robin Ackert
Profession: Ontario Waterway Cruises Supervisor
Phone: (705)330-7008
Email: robin@ontariowaterwaycruises.com
Russell Horner
Profession: Owner of Descriptive Scanning
Phone: (647)981-1752
Email: Russhorner@hotmail.com
J.D Carrick
Profession: Clintar Landscaping Manager
Phone: (705)796-7501
Allison Lalonde
Profession: JP Plumbing and Electrical Technician
Phone: (705)331-1902
Timeline
Crew Assistant
Ontario Waterway Cruises
04.2024 - Current
Banquet Server
Fairmont Jasper Park Lodge
11.2022 - 11.2022
Server
Ontario Waterway Cruises
05.2022 - 10.2023
Business
Georgian College of Applied Arts And Technology
High School Diploma -
Orillia Secondary School
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