Angelica Guzman
Los Alamitos
Summary
Dynamic professional with extensive public sector experience. Expertise in permitting and customer service, effectively identifying code violations and improving service quality through communication. Recognized for strong problem-solving skills and attention to detail, ensuring compliance with safety standards and regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Combination Building Inspector Aide II
City of Long Beach
01.2023 - Current
- Analyzed structural integrity throughout inspections to recognize potential concerns or threats to public safety.
- Implemented consistent site evaluations to validate work execution in line with approved plans
- Outlined methods and materials to resolve issues and achieve construction adherence to ordinances and codes.
- Identified violations and issued notices including stop work orders to contractors or owners.
- Conducted comprehensive investigations of reported code violations, collecting evidence and documenting findings for potential legal action
- Executed methane inspections and managed oil well abandonment
- Optimized and supervised application submittals for Deputy Inspector Program through implementation of streamlined system.
- Contributed to improved service quality for diverse customer interactions through consistent Spanish language support at front counter, via phone, and on-site.
Permit Technician I
City of Oakley
09.2019 - 06.2021
- Collaborated with contractors, architects, engineers, and property owners to ensure seamless workflows throughout permit process.
- Directed management of electronic databases for permit applications, monitoring progress through approval process and upholding precise records for future reference.
- Delivered outstanding customer service by guiding applicants through permitting process, addressing inquiries, and proposing solutions for potential challenges.
- Executed payment processing for permits, Rental Inspection Program, Code Enforcement violations, sign fees, and business licenses.
- Enhanced collaboration between Code Enforcement and Police Department via Spanish translation during site inspections.
- Granted diverse residential and commercial permits.
Administrative Assistant
City of Oakley
07.2017 - 09.2019
- Spearheaded Restitution Program for Police Department alongside Public Works and compiled monthly traffic accident damage reports.
- Administered 50/50 Cost Share Program billing and invoices for sidewalk repairs.
- Managed logistics and scheduling for Public Works Week yearly event hosting more than 300 students
- Facilitated issuance of permits and management of payments for Transportation, Road Closure, and Encroachment Permits in addition to Capitol Improvement Project bid fees.
- Communicated street light outages or malfunctions
- Conducted Spanish translation at Leadership Academy, improving interaction between city and community stakeholders
Education
No Degree - B1-Residential Building Inspector
Advance Inspector Training Center
Anaheim, CA08-2023
No Degree - Administration of Justice
Los Medanos College
Pittsburg, CA01-2012
Associate of Arts - Liberal Arts
Long Beach City College
Long Beach, CA01-2008
Skills
- Customer Service
- Accountability
- Safety awareness
- Resiliency
- Permitting knowledge
- Building applications
- Teamwork and collaboration
- Leadership skills
- Problem-solving
- Organization skills
- Attention to detail
- Time management
Certification
- Certified Hazard Communication, 360 Training - 2025
- Certified OSHA 10 - Construction, 360 Training - 2025
- Certified OSHA 30 - Construction, 360 Training - 2025
- EPA's Construction General Permit (CGP) Site Inspector Training - 2025
- Residential Inspection Fundamentals: Code Compliance and Best Practices, California Building Officials Training Institute - 2024
- International Code Council (ICC) Member, - 2024
- Transportation Worker Identification Credential (TWIC) - 2022
- Disaster Service Worker (DSW) - 2024
Languages
Spanish
Native or Bilingual
Timeline
Combination Building Inspector Aide II
City of Long Beach
01.2023 - Current
Permit Technician I
City of Oakley
09.2019 - 06.2021
Administrative Assistant
City of Oakley
07.2017 - 09.2019
No Degree - B1-Residential Building Inspector
Advance Inspector Training Center
No Degree - Administration of Justice
Los Medanos College
Associate of Arts - Liberal Arts
Long Beach City College
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