Angelica Gutierrez
San Diego
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mental Health of San Diego
San Diego, CA
12.2024 - Current
- - Assist nurses and providers in a mental health facility with daily patient care and support.
- - Monitor and document vital signs, behavior, and clinical changes.
- - Prepare and observe medication administration under licensed supervision.
- - Perform patient intakes and health screenings.
- - Support crisis response and safety monitoring through scheduled checks and interventions.
- - Maintain accurate electronic health records (EHR) and ensure timely documentation.
- - Collaborate with psychiatric and medical teams on treatment plans and follow-ups.
- - Uphold HIPAA guidelines and patient confidentiality at all times.
Client Care Coordinator
Care Partners At Home
Irvine, CA
01.2022 - 12.2024
- - Received and managed all staff call-outs, ensuring immediate and appropriate shift coverage.
- - Matched caregivers with assignments that aligned with both client needs and caregiver strengths.
- - Ensured all client schedules were fully staffed and aligned with care plans.
- - Delivered PowerPoint presentations during staff meetings to support training and improve service delivery.
- - Created and maintained accurate schedules using WellSky software.
- - Managed staff and client databases, updating availability, care notes, and assignments.
- - Maintained regular communication with staff, clients, and healthcare providers to manage changes.
- - Handled conflict resolution professionally and escalated issues as needed.
- - Prepared reports detailing services provided, client updates, and staff performance.
- - Ensured compliance with healthcare regulations and internal policies.
Health Care Technician
Opus Health, LLC
Costa Mesa, CA
06.2020 - 12.2024
- - Administered detox medications and observed for withdrawal symptoms.
- - Performed intake assessments, COWS, CIWAS, and vitals checks.
- - Scheduled medical appointments and managed medication inventory and refills.
- - Maintained detailed progress notes and collaborated with detox physicians.
- - Ensured cleanliness and infection control in detox facility.
Medical Assistant
Pillars Recovery
Laguna Beach, CA
06.2015 - 04.2020
- - Performed routine medical rounds and monitored clients behavioral and physical well-being.
- - Conducted COWS and CIWAS assessments and documented in KIPU.
- - Observed medication administration, performed UAs, and breathalyzed clients as needed.
- - Facilitated group sessions and ensured active participation in treatment programs.
- - Maintained a clean, structured environment and transported clients as required.
- - Conducted thorough intake procedures and ensured HIPAA compliance.
Insurance Agent / Administrative Assistant
Yadiras Insurance
Anaheim, CA
02.2013 - 05.2015
- - Provided quotes and handled policy renewals for auto, health, and life insurance.
- - Updated customer banking information and handled appointment scheduling.
- - Processed payments and managed general office operations including inventory and errands.
- - Managed incoming/outgoing correspondence and filing systems.
CNA / Caregiver
Rest Care
Garden Grove, CA
04.2012 - 01.2015
- - Assisted elderly clients with personal care, hygiene, and daily routines.
- - Administered medications and supported activity planning.
- - Maintained clean living spaces and ensured client comfort and well-being.
Education
High School Diploma -
Skills
- Bilingual: English & Spanish
- 40 WPM Typing
- Microsoft Office: Word, Excel, Outlook, PowerPoint
- WellSky & KIPU Software Proficient
- Client Scheduling & Home Health Coordination
- Mental Health & Detox Care
- HIPAA Compliance
- Vitals, COWS, CIWAS Assessments
- Crisis Intervention Support
- Insurance Services: Auto, Health, Life
- Customer Service & Conflict Resolution
- EHR Documentation & Medical Records
- Medication Observation & Administration Assistance
Accomplishments
- Recognized for outstanding dedication to patient care.
Certification
Certified Medical Assistant
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Medical Assistant
Mental Health of San Diego
12.2024 - Current
Client Care Coordinator
Care Partners At Home
01.2022 - 12.2024
Health Care Technician
Opus Health, LLC
06.2020 - 12.2024
Medical Assistant
Pillars Recovery
06.2015 - 04.2020
Insurance Agent / Administrative Assistant
Yadiras Insurance
02.2013 - 05.2015
CNA / Caregiver
Rest Care
04.2012 - 01.2015