Angelica Grajales Ortiz
London,ON
Summary
Dedicated Shift Supervisor with strong organizational and communication skills. Trained and mentored staff on cleaning protocols and equipment usage, ensuring compliance with quality standards. Committed to enhancing team efficiency through effective scheduling and process improvements.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Commercial Cleaning Services (CCS)
Amazon YXU1 - St. Thomas,Ontario
02.2024 - Current
- Supervised daily cleaning operations, ensuring adherence to quality and safety standards.
- Trained and mentored new staff on efficient cleaning techniques and equipment usage.
- Coordinated scheduling for cleaning teams to optimize workflow and resource allocation.
- Conducted regular inspections to assess cleanliness and compliance with company policies.
- perform cleaning duties when required.
- Implemented process improvements that enhanced operational efficiency and service delivery.
- Trained new employees and delegated daily tasks and responsibilities.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
Certificate of Technical Studies - Techologist in Document Management Administration
Servicio Nacional De Aprendizaje Sena
Colombia, Bogota03-2009
High School Diploma -
Instituto Educativo Distrital Marruecos Y Molinos
Colombia,Bogota12-2006
Skills
- Leadership and Team Supervision
- Communication Skills
- Time Management
- Cleaning and Sanitation Standards
- Workplace Safety
- Problem Solving
- Organization Skills
- Positive attitude
- Daily workflows
- Assigning work
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Shift Supervisor
Commercial Cleaning Services (CCS)
02.2024 - Current
Certificate of Technical Studies - Techologist in Document Management Administration
Servicio Nacional De Aprendizaje Sena
High School Diploma -
Instituto Educativo Distrital Marruecos Y Molinos