Angelica Deering
Calgary,AB
Summary
Friendly and reliable professional with strong customer service experience in fast-paced environments. Skilled in multitasking, handling high-volume guest interactions, and creating positive guest experiences. Known for being organized, attentive, and maintaining a welcoming and professional atmosphere.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Owner & Operations Manager (Part-Time)
Hell On Heels Beauty
11.2019 - Current
- Delivered high-quality customer experiences in a fast-paced environment while managing scheduling, payments, and client flow
- Created and managed an accessible online booking system and website, improving client experience by making scheduling and information easy to navigate
- Oversaw all financial operations, including payments, bookkeeping, and tax preparation, with accuracy
- Responded to client inquiries via phone and online platforms in a professional and timely mannerand attention to detail
Oral Health Educator (Part-Time)
KMAC Group
03.2019 - 12.2021
- Engaged with the public in a friendly and approachable manner, building rapport with diverse groups
- Delivered clear and confident presentations, adapting communication style to different audiences
- Provided positive, professional experiences through strong interpersonal and communication skills
Bookkeeping Assistant
Fourgen Farms Ltd.
10.2012 - 12.2021
- Maintained and organized financial records with accuracy and attention to detail
- Supported accounting processes through data entry and record management
- Contributed to efficient daily operations with strong organization and reliability
Lighting Consultant
Cartwright Lighting & Furniture
10.2015 - 06.2016
- Provided friendly, attentive service while assisting customers in selecting products suited to their needs
- Built strong rapport with clients, creating a positive and personalized experience
- Maintained clean, organized, and visually appealing displays to support sales
Education
Dental Assistant - Dental Assisting
KDM Dental College
Calgary, AB01-2017
Bachelor of Arts - Sociology
Thompson Rivers University
Kamloops, BCSkills
- Customer Service & Guest Experience
- POS & Cash Handling
- Multitasking in Fast-Paced Environments
- Conflict Resolution
- Strong Communication Skills
- Teamwork & Collaboration
Certification
- Serving It Right (Expiry 2031)
- Canadian Institute of Food Safety (BC Food Safe Level 1 Equivalent) (Expiry 2031)
- WHMIS
- First Aid+CPR, BLS(Basic Life Support)
Hobbies and Interests
- Studying Italian
- Beading and creative crafts
- Plant care and gardening
- Dog Ownership and outdoor activities
- Community and church-based volunteer service
Timeline
Owner & Operations Manager (Part-Time)
Hell On Heels Beauty
11.2019 - Current
Oral Health Educator (Part-Time)
KMAC Group
03.2019 - 12.2021
Lighting Consultant
Cartwright Lighting & Furniture
10.2015 - 06.2016
Bookkeeping Assistant
Fourgen Farms Ltd.
10.2012 - 12.2021
Dental Assistant - Dental Assisting
KDM Dental College
Bachelor of Arts - Sociology
Thompson Rivers University