Angelica Cruz
Corona
Summary
Dedicated professional with strong customer service skills. Experienced in communication facilitation and program coordination, ensuring effective interactions and record maintenance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Recreation Leader
JCSD Parks & Recreation
Eastvale
08.2024 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Facilitated communication between participants, families, and the recreation department.
- Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
- Collaborated with team members to enhance office communication flow.
Sales Team Member
Quick Quack Car Wash
Eastvale
07.2023 - 01.2025
- Assisted customers with service selections and provided detailed wash information.
- Operated car wash equipment and maintained cleanliness of work area.
- Educated customers on membership options and promotional offers available.
- Collaborated with team members to ensure timely service delivery.
- Addressed customer inquiries and resolved issues promptly and courteously.
Education
Associate of Science - Business Administration
Riverside City College
Riverside, CA05-2026
Skills
- Customer service
- Team collaboration
- Program coordination
- Data management
- Communication skills
- Time management
- Multitasking capacity
- Adaptability and flexibility
Languages
Spanish
Professional
Certification
CPR & AED Certified
Timeline
Recreation Leader
JCSD Parks & Recreation
08.2024 - Current
Sales Team Member
Quick Quack Car Wash
07.2023 - 01.2025
Associate of Science - Business Administration
Riverside City College