Angelica Cortez
Pacoima
Summary
Versatile and dynamic professional with a proven track record at Abbott, adept in warehouse operations and fluent in Spanish. Excelled in enhancing sales at David’s Bridal through effective communication and customer service. Demonstrated exceptional attention to detail and problem-solving skills across diverse roles, significantly improving operational efficiency and safety protocols.
Overview
17
17
years of professional experience
Work History
Operator 1
Abbott
09.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
Receptionist
Enrich Fit Gym
10.2023 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Stylist Sales Associate
David’s Bridal
08.2024 - Current
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
Data Entry Administrator
Ace Industrial Supply Inc.
08.2007 - 02.2024
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
John H Francis Polytechnic High School
Sun Valley, CA06.2007
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaborating
- Efficient multitasking
- Effective communication
- Customer service
- Warehouse operations
- Pallet jacks
Languages
Spanish
Native or Bilingual
Timeline
Operator 1
Abbott
09.2024 - Current
Stylist Sales Associate
David’s Bridal
08.2024 - Current
Receptionist
Enrich Fit Gym
10.2023 - 08.2024
Data Entry Administrator
Ace Industrial Supply Inc.
08.2007 - 02.2024
High School Diploma -
John H Francis Polytechnic High School
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