Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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ANGELICA CARAVAGGIO

Burnaby,Canada

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

5
5
years of professional experience
8
8
years of post-secondary education

Work History

Retail Sales Associate

Old Navy
Burnaby, BC
05.2026 - Current
  • Assisted customers with product selection and provided tailored recommendations.
  • Processed sales transactions accurately using point-of-sale systems.
  • Resolved customer inquiries and complaints efficiently, ensuring satisfaction.
  • Collaborated with team members to achieve daily sales goals and improve service.
  • Organized merchandise displays to enhance store presentation and customer engagement.
  • Maintained inventory levels through regular stock checks and replenishment.

Amazon FBA Seller

AMAZON
Burnaby, Canada
08.2021 - 01.2023
  • Responded to customer inquiries about products, enhancing customer satisfaction
  • Determined pricing strategies for merchandise to optimize sales potential
  • Oversaw product listings and advertising campaigns to increase visibility and sales
  • Managed Amazon e-commerce operations

Education

Bachelor of Commerce - Finance

University of British Columbia
Vancouver, BC
09.2023 - 06.2026

Highschool -

St. Thomas More Collegiate
Burnaby, BC
09.2018 - 06.2023

Skills

  • Customer service
  • Point-of-sale systems
  • Cash handling
  • Sales processing
  • Inventory management
  • Time management
  • Organization
  • Ability to work independently
  • Interpersonal skills
  • Effective communication

Volunteer Experience

  • Care Home Assistant, Selkirk Care Home, Kamloops, BC, 06/2017, 08/2023, Supported the care home with the preparation of meals and dispensing medication, Assisted with applying Covid-19 protocols during the first months of the pandemic, Encouraged the care home residents to take part in group outings and activities
  • Summer Program Assistant, St. Thomas More Collegiate, Burnaby, BC, 07/2019, 08/2019, Supported the students as they learned Math and English, Led group activities and outings, Reported back to the lead teachers to discuss the progress of students

• Teachers Assistant, St. Thomas More Collegiate, Burnaby, BC, 09/2022, 06/2023, Assisted the teacher with designing class lessons, Provided support to the students as they completed their French 9 assignments, Monitored students during their group activities and tests, Completed the marking of quizzes and assignments on behalf of the teacher, Provided relevant and supportive feedback to the students to aid with their preparation for future tests

Timeline

Retail Sales Associate

Old Navy
05.2026 - Current

Bachelor of Commerce - Finance

University of British Columbia
09.2023 - 06.2026

Amazon FBA Seller

AMAZON
08.2021 - 01.2023

Highschool -

St. Thomas More Collegiate
09.2018 - 06.2023
ANGELICA CARAVAGGIO