Angelica Battista
Vaughan,ON
Summary
Efficient Server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
HR Coordinator
Magna Exteriors
Vaughan, ON
04.2024 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Fostered positive work environment through comprehensive employee relations program.
Server
Faema
10.2016 - 04.2024
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Social Media Coordinator
Dogtopia Applewood
Mississauga, ON
10.2023 - 11.2023
- Created social media content with consistent content and tone.
- Increased customer engagement through social media.
- Wrote social media content to increase engagement with customers.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
Education
Business Management
Humber College
Toronto, ONSkills
- Team Player
- Cool Under Pressure
- Transactions and Cash Handling
- Warm and Friendly
Timeline
HR Coordinator
Magna Exteriors
04.2024 - Current
Social Media Coordinator
Dogtopia Applewood
10.2023 - 11.2023
Server
Faema
10.2016 - 04.2024
Business Management
Humber College