Angelica Barragan
Bakersfield
Summary
Dynamic professional with a proven track record at Ross Stores, excelling in solution development and relationship building. Expert in database entry and analytical thinking, I have successfully mentored new hires, enhancing productivity and fostering a culture of continuous improvement. Recognized for reducing errors and effectively resolving conflicts within a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Business Solutions Clerk
Ross Stores, West Coast Distribution Center
07.2022 - Current
- In charge of managing the daily troubles within the DC by efficiently using the trouble tracker report system.
- Partner with internal departments to exclaim misrouted freight.
- Ability to proactively identify chronic issues to find an effective plan for resolution.
- Answer internal and external channels, customer inquiries through various communication platforms.
- Coach associates to promote productivity and to also strengthen staff development.
- Partnered with Supervisors to effectively communicate details regarding issues to our external partners.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Trainer
Ross Stores, West Coast Distribution Center
10.2020 - 07.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Engaged with subject matter experts to ensure training content accuracy and relevance.
- Conducted comprehensive needs assessments for tailored training programs, enhancing employee performance.
Education
No Degree - Business
Bakersfield College
Bakersfield, CA06-2026
High School Diploma -
Arvin High School
Arvin, CA06-2006
Skills
- Leadership
- Database entry
- Analytical and Critical Thinking
- Solution Development
- Prioritization
- Communication
- Computer Software and Tools
- Flexible
- Adaptability
- Relationship Building
- Strategic Thinking
- Conflict Resolution
Languages
Spanish
Native or Bilingual
Timeline
Business Solutions Clerk
Ross Stores, West Coast Distribution Center
07.2022 - Current
Trainer
Ross Stores, West Coast Distribution Center
10.2020 - 07.2022
No Degree - Business
Bakersfield College
High School Diploma -
Arvin High School
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