Angelica Julia Baltazar
Vancouver,BC
Summary
Dynamic professional with a proven track record at Kit and Ace, excelling in inventory management and customer service. Eager to pursue new opportunities to further develop my skills. Adept at driving sales growth through strategic planning and team motivation, consistently surpassing goals. Skilled in data analysis and team building, I leverage my expertise to enhance operational efficiency and elevate the customer experience.
Overview
6
6
years of professional experience
Work History
Inventory Assistant
Kit and Ace
Vancouver, BC
03.2025 - Current
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Led annual physical inventory counts, coordinating with cross-functional teams to ensure accuracy.
Junior Shop Director
Kit and Ace
Vancouver
08.2024 - Current
- Oversee day-to-day operations of the store, including staffing, inventory management, and sales performance.
- Lead and motivate a team of store associates, providing coaching, training, and support as needed.
- Develop and implement strategic plans to increase sales, improve efficiency, and enhance the customer experience.
- Analyze sales data and market trends to inform decisions and drive growth.
- Surpassed daily sales goals through strategic planning and implementation.
Product Lead
Kit And Ace
01.2023 - Current
- Responsible for the back-of-house operations, such as managing inventory, accurately processed shipment, organized stock, and restocked products on sales floor.
- Effectively achieved and exceeded sales goals by communicating to customers with comprehensive product knowledge, and confidently answer customer inquiries to provide personalized recommendations based on their needs.
- Collaborated with the team on Visual Merchandising to create a visually appealing displays, arranged products to maximize sales, and attract customers.
- Conducted job interviews, evaluated candidates' qualifications, and made hiring decisions that align with the company's goals and values.
- Trained new associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Visual Merchandiser
H&M (Flagship Store)
06.2021 - 12.2022
Sales Associate
H&M (Flagship Store)
11.2020 - 06.2021
Sales Lead
Oak And Fort
03.2021 - 05.2021
Seasonal Sales Associate
Victoria's Secret & PINK
10.2018 - 01.2019
Education
Fashion Marketing
Blanche MacDonald Centre
Vancouver, BC2021
Skills
- Customer service
- Inventory management
- Communication
- Sales coaching
- Store operations
- Data analysis
- Team building
- Stock control
Timeline
Inventory Assistant
Kit and Ace
03.2025 - Current
Junior Shop Director
Kit and Ace
08.2024 - Current
Product Lead
Kit And Ace
01.2023 - Current
Visual Merchandiser
H&M (Flagship Store)
06.2021 - 12.2022
Sales Lead
Oak And Fort
03.2021 - 05.2021
Sales Associate
H&M (Flagship Store)
11.2020 - 06.2021
Seasonal Sales Associate
Victoria's Secret & PINK
10.2018 - 01.2019
Fashion Marketing
Blanche MacDonald Centre
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