ANGELICA AGUAYO
Santa Maria
Summary
Dedicated and compassionate veterinary professional with 2 years of experience as a Veterinary Technician/Assistant in clinical settings. Proficient in providing high-quality nursing care to hospitalized and outpatient animals, assisting in examinations, surgeries, and medical procedures, and performing diagnostic tests such as bloodwork, radiology, and urinalysis. Skilled in administering medications, monitoring anesthesia, and educating clients on preventive care and post-treatment instructions. Known for maintaining accurate medical records, ensuring a clean and safe environment, and delivering exceptional patient care and client service in fast-paced, team-oriented environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Nipomo Dog & Cat Hospital
04.2024 - 01.2025
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Restrained animals to protect veterinarians from potential harm.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Collected and prepared specimens for laboratory testing.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Obtained patient history from owners and performed physical examinations.
- Assisted veterinarians with radiographs and ultrasounds.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Prepared, sterilized and maintained medical instruments and equipment.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
Veterinary Client Care Specialist
Santa Barbara Humane Society
01.2023 - 04.2024
- Responded to all client inquiries and asked appropriate questions to facilitate resolution
- Interacted with team members across departments to research and resolve customer issues
- Answered customer questions via telephone and email
- Explained available products and services, demonstrated features and used persuasive communication strategies to redirect concerns
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors
- Assisted with euthanasia procedures humanely and compassionately to minimize suffering
- Recorded symptoms and documented medical observations to inform treatment decisions
- Collected patient biopsies and blood samples for laboratory analysis
- Restrained animals for examination and treatment
- Cleaned, sterilized, and maintained surgical instruments and equipment
- Obtained patient history from owners
- Prepared, sterilized, and maintained medical instruments and equipment
- Administered vaccinations to a variety of animal species
Administrative Support
AGR Group
08.2020 - 07.2021
- Assist in the preparation of regularly scheduled reports
- Review staff performance and offer constructive feedback
- Collaborating with team leads to setting and achieving team-specific goals
- Obtain, create, and access customer credit information
- Research and Resolve Unapplied payments to clear unreconciled transactions
- Accept payment, set up automatic payments and schedule payment
- Post accounts receivables and customer account adjustments
Internal Auditor
Kotobuki Marketing
10.2019 - 05.2020
- Prepare materials for Company presentations
- Explain Aflac policies and answer any questions during Company presentations
- Answer correspondence: (Email, Fax, Phone Calls)
- Submit insurance claims for Lorena's customers
- Follow-up and ensure claims were being processed and payments were being received
Construction Supervisor
Turn Rite
12.2015 - 03.2017
- Obtain OSHA 30
- Ensure all employer under my supervision follow OSHA guidelines
- Ensure apartments were cleaned as required per constructions
- Ensure staff had required material and supply
Call Center Sales Agent
ACT
08.2008 - 06.2010
- Reach out to new customers and explain company promotions
- Take incoming calls and troubleshoot problems for customers
- Provide excellent customer service to ensure customer retention
Education
Allan Hancock College
Santa Maria, CASkills
- Animal restraint
- Thoracic and abdominal radiograph
- Cytocentesis
- Gram-stained slide preparation
- Pre-anesthetic preparation
- Medication labeling
- Vaccinations
- Blood collection
- Heartworm diagnostic testing
- Intramuscular injection
- Surgical assistance
- General anesthesia monitoring
- Parasite control
- Surgical scrubbing procedures
- Vital signs
- Subcutaneous injection
- Anesthesia monitoring
- Medical history
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
- Veterinary Technology - Certificate of Achievement
- Fear Free Certified Professional - Fear Free Pets.
Timeline
Veterinary Technician
Nipomo Dog & Cat Hospital
04.2024 - 01.2025
Veterinary Client Care Specialist
Santa Barbara Humane Society
01.2023 - 04.2024
Administrative Support
AGR Group
08.2020 - 07.2021
Internal Auditor
Kotobuki Marketing
10.2019 - 05.2020
Construction Supervisor
Turn Rite
12.2015 - 03.2017
Call Center Sales Agent
ACT
08.2008 - 06.2010
- Veterinary Technology - Certificate of Achievement
- Fear Free Certified Professional - Fear Free Pets.
Allan Hancock College
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