Summary
Overview
Work History
Education
Skills
Languages
swimming, doing some walking and spending time with my family and my pets
Timeline
Generic

Angelia Hoffman Benson

Ponoka,AB

Summary

Proven multi-tasker and problem-solver, enhanced customer satisfaction and streamlined operations at Red Deer Centrium. Leveraging a friendly attitude and adeptness in handling cash transactions, maintained compliance and fostered positive customer relationships, significantly contributing to a dependable and efficient service environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience

Work History

raised children and got married

04.2006 - Current
I had children and was raising them on my own, then got married and helped raise my husbands children. our youngest is now old enough to not have me around all the time

Concession Stand Worker/Assistant Bartender

Red Deer Centrium
01.2000 - 01.2005
  • Used cash register to tender change and process cash and credit card payments.
  • Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
  • Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
  • Adhered to health and safety regulations, maintaining proper food handling practices at all times.
  • Developed strong multitasking abilities, juggling multiple tasks simultaneously without compromising quality of service.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.

Liquor Store Clerk

Bentley Hotel Liquor Store
03.2003 - 07.2003
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Received payments by cash, credit, and personal check and remitted correct change.
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.

Education

High School Diploma -

West Country Outreach School
Rimbey, AB
06.2004

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking

Languages

English
Professional Working

swimming, doing some walking and spending time with my family and my pets

i love to going swimming and camping with my kids and pets. i like to sit by the campfire and have fun.

Timeline

raised children and got married

04.2006 - Current

Liquor Store Clerk

Bentley Hotel Liquor Store
03.2003 - 07.2003

Concession Stand Worker/Assistant Bartender

Red Deer Centrium
01.2000 - 01.2005

High School Diploma -

West Country Outreach School

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Angelia Hoffman Benson