ANGEL GONZALEZ ESPINOSA
Montreal,QC
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Art and Fashion industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Licensed Tattoo Artist
Self Employed Services
01.2016 - Current
- Performed clean, high-quality work at all times.
- Grew client base by marketing services.
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Created custom tattoo designs for customers.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Developed and implemented individual care plans tailored to needs of each client.
Licensed Tattoo Artist
Datura Tattoo Parlor
12.2022 - Current
- Performed clean, high-quality work at all times.
- Grew client base by marketing services.
- Utilized photographs and sketches from customers to develop ideas.
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Preserved patient safety by following safety protocols.
Tattoo Artist and Management
Salon Casse-Tête
03.2021 - 12.2022
- Created custom tattoo designs for customers.
- Kept areas neat and clean and equipment sanitized.
- Grew client base by marketing services.
- Maintained schedule and kept appointment times.
- Accepted and processed customer payments.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Tattoo Artist
Le Chalet Studio Privé
09.2020 - 03.2021
- Created custom tattoo designs for customers.
- Kept areas neat and clean and equipment sanitized.
- Applied permanent tattoos using indelible, non-toxic ink.
- Utilized photographs and sketches from customers to develop ideas.
Tattoo Artist
Tattoo Abyss
12.2018 - 09.2020
- Created custom tattoo designs for customers.
- Kept areas neat and clean and equipment sanitized.
- Applied permanent tattoos using indelible, non-toxic ink.
- Utilized photographs and sketches from customers to develop ideas.
- Maintained schedule and kept appointment times.
Sales Associate
DeSerres
03.2018 - 01.2019
- Help, inform and advise customers on products
- Place, price and manage inventory
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets.
Cook
Groupe Compass, Centre Bell
10.2018 - 02.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Stock Manager
Le Saint Bock Brasserie Artisanale
02.2016 - 09.2017
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Created and enforced detailed organization processes to increase quality and service standards.
Cook
Le Saint-Bock Brasserie Artisanale
02.2015 - 09.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Cashier
Métro Épicerie Plus
04.2014 - 07.2015
- Manage transactions with customers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets.
Animateur
Le Jm Court, École Secondaire Jeanne
01.2012 - 01.2014
- Give instructions of activities to kids
- Energize the group
- Advise and give trick tips
- Ensure the safety of the kids
- Open and close the skatepark
Education
College Certificate - Visual Arts
Cegep Du Vieux Montréal
Montreal 08.2017
High School Diploma -
École Eulalie-Durocher
Montreal, QC2015
License Certificate - Bloodborne Pathogens, Infection Prevention Control
Progressive Mentorship
Montreal, QC2019
Skills
- Experienced in customer service
- Graphic Design (5 years)
- Web Design (2 years)
- Adobe Photoshop (8 years)
- Social Media Management
- Adobe Illustrator
- Microsoft Word
- Microsoft Excel
- Multilingual (English, French and Spanish)
- Web Practices
- Studio Management
- Visual Product Development
- Logo design (5 years)
- Brand Management
- Skill Development
- Valid Driver's License
Timeline
Licensed Tattoo Artist
Datura Tattoo Parlor
12.2022 - Current
Tattoo Artist and Management
Salon Casse-Tête
03.2021 - 12.2022
Tattoo Artist
Le Chalet Studio Privé
09.2020 - 03.2021
Tattoo Artist
Tattoo Abyss
12.2018 - 09.2020
Cook
Groupe Compass, Centre Bell
10.2018 - 02.2019
Sales Associate
DeSerres
03.2018 - 01.2019
Stock Manager
Le Saint Bock Brasserie Artisanale
02.2016 - 09.2017
Licensed Tattoo Artist
Self Employed Services
01.2016 - Current
Cook
Le Saint-Bock Brasserie Artisanale
02.2015 - 09.2017
Cashier
Métro Épicerie Plus
04.2014 - 07.2015
Animateur
Le Jm Court, École Secondaire Jeanne
01.2012 - 01.2014
College Certificate - Visual Arts
Cegep Du Vieux Montréal
High School Diploma -
École Eulalie-Durocher
License Certificate - Bloodborne Pathogens, Infection Prevention Control
Progressive Mentorship
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