Angel Gilberto Ruiz
San Francisco
Summary
Dynamic professional with experience as an Airport Ramp Agent at Swissport USA, excelling in baggage handling and cargo loading. Recognized for enhancing safety compliance and customer service, while consistently minimizing damage and reducing flight delays. Proven adaptability and teamwork skills contribute to a productive and efficient work environment.
Overview
5
5
years of professional experience
Work History
Airport Ramp Agent
Swissport USA
03.2023 - 01.2025
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
Aircraft Cabin Cleaner
Prospect Service
10.2022 - 01.2023
- Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
- Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
- Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
- Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
Tortilla Maker
Cardenas Markets
11.2021 - 04.2022
- Operated tortilla-making machinery effectively, ensuring consistent quality in each batch of tortillas produced.
- Maintained a clean and organized workspace, promoting a safe and efficient work environment.
- Upheld company standards for taste and presentation by carefully inspecting each batch before packaging.
- Provided excellent customer service when interacting with clients regarding product inquiries or special requests.
Amazon Fulfillment Associate
Amazon
07.2020 - 09.2021
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV05-2020
Skills
- Baggage handling
- Cargo loading
- Safety compliance
- Equipment operation
- Customer service
- Adaptability
- Teamwork and collaboration
- Active listening
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Airport Ramp Agent
Swissport USA
03.2023 - 01.2025
Aircraft Cabin Cleaner
Prospect Service
10.2022 - 01.2023
Tortilla Maker
Cardenas Markets
11.2021 - 04.2022
Amazon Fulfillment Associate
Amazon
07.2020 - 09.2021
High School Diploma -
Eldorado High School
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