Angelene Kaye Jocsing Ababao
Leduc,AB
Summary
- Experienced secretary with a proven track record of efficiently managing employee attendance, payroll, and legal documents. Strong organizational skills and meticulous attention to detail contribute to seamless project planning and execution. Committed to enhancing office efficiency and ensuring regulatory compliance, successfully implementing cost-saving measures and improving service quality.
- Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
6
6
years of professional experience
Work History
SECRETARY
Dianery Upod Glass Supply and Services
10.2018 - 10.2024
- Checking employee's attendance
- Making employees weekly pay
- Filing Company's legal and personal documents
- Typing quotations for company's project
- Renewing company's business permit
- Scheduling Appointments and answering inquiries
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
STORE MANAGER
Hot Bites Diner
05.2022 - 12.2023
- Managed daily operations of restaurant
- Developed and implemented staff training programs
- Ensured compliance with health and safety regulations
- Managed inventory and ordering of supplies
- Address customers complaints and concern
- Maintain standard and product quality and service
- Generating Daily Financial Report
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
BBA - Business Administration Major in Financial
Batangas State University Philippines
Philippines12-2020
Skills
- Food Handling Knowledge
- Customer Oriented
- Staff Supervision & Safety Training
- Equipment Inspection
- Resourceful problem solver
- Inventory Management & Ordering
- Budgeting and Cost Control
- Work Schedule Creation
- Cash Handling & POS System
- Customer Service
- Office Administration
- Organization
- Supply Ordering
- Payroll Administration
- Inventory purchasing
- Fast Learner
- Critical Thinking
- Data Entry
- Records Management
- Inventory Management
- Scheduling
- Office Equipment Operation
- Administrative Support
- Customer relations and communications
- Phone reception
- Payroll Processing
- Report Writing
- Spreadsheet Management
Training
Available upon request
References
Available upon request
Timeline
STORE MANAGER
Hot Bites Diner
05.2022 - 12.2023
SECRETARY
Dianery Upod Glass Supply and Services
10.2018 - 10.2024
BBA - Business Administration Major in Financial
Batangas State University Philippines
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