Angelena Helten

Developed sales strategies that initiated the growth in the North American market. Including product alignment with North American requirements and language

Closed $100,000 in new business within 8 months in a new territory through targeted cold outreach.

Maintained an active pipeline valued at $800,000.

Collaborated with marketing teams to launch effective promotional campaigns.

Analyzed market trends to uncover new business opportunities.

Conducted training sessions for sales team on industry best practices.

Tracked competitor activities to refine sales strategies effectively.

Organized trade shows and conferences to enhance product visibility across North America and Europe.

Collaborated with the Chief Revenue Officer and SVP of Sales to penetrate Canadian markets in Drayage and Logistics across the Pacific Northwest, LA, NY, Savannah, and Houston.

Achieved target quota and secured all bonuses; closed $1.2 million within first 10 months.

Developed targeted marketing plans to stimulate growth in assigned territory.

Organized and participated in marketing events, including trade shows and local industry gatherings.

Gathered market intelligence, providing actionable feedback on product content and development, including eight video testimonials and 20 written reviews for Capterra.

Engaged prospects virtually and in-person to showcase product offerings and partnership advantages with PortPro.

Executed comprehensive prospecting strategies through calls, emails, networks, and follow-ups on leads.

Self-sourced 90% of new opportunities within first six months while establishing a $3 million pipeline for 2024.

Ranked as top sales representative by consistently exceeding all quota targets year over year

Developed tailored proposals that addressed client needs and optimized service offerings.

Facilitated communication between clients and internal teams for timely project updates.

Utilized CRM software to meticulously track sales activities and client interactions.

Analyzed client feedback to enhance service delivery and support processes.

Cultivated relationships with key decision-makers through regular visits and follow-up calls.

Negotiated contracts to secure profitable outcomes for the company.

Achieved a lead-to-close ratio increase from 8% to 18% over three years.

Consistently exceeded monthly quota targets while managing pipeline and cases in SalesForce.

Conducted online demonstrations of Tailwind's TMS via Microsoft Teams for prospective clients.

Engaged in interdepartmental collaboration to enhance product offerings and internal processes.

Sold and managed legacy client-server software contracts, transitioning customers to web-based solutions.

Utilized Intercom to track adoption trends and Slack for efficient team communication.

Leveraged Maxio for billing operations and Hippo for delivering marketing messages.

Recognized with an award for excellence in teamwork (Sept 2022).

Streamlined access for students to Langara College courses, programs, and services, including completion of grant applications and review of medical/educational documents to assess student needs for academic accommodations and support services.

Developed individualized support plans in collaboration with students and faculty members.

Provided guidance on accessibility resources and accommodations for academic success.

Conducted needs assessments to identify barriers faced by students with disabilities.

Developed and implemented individual service plans in accordance with applicable regulations and standards.

Administered and compiled personality, interest, academic achievement, and aptitude tests for medical-legal reports.

Counseled clients involved in legal disputes due to traumatic incidents, including car accidents and abuse.

Provided continuous counseling to assist clients in overcoming employment challenges.

Managed multiple cases consistently, ensuring thorough attention to each individual.

Performed assessments to identify individual strengths and limitations.