Angeleka Daley

• Collaborate with the Women's Age Lab and the NIC to plan and coordinate NORC activities, fostering a senior community for aging in place.
• Support the discovery of residents' health, social, and wellness needs through qualitative and quantitative data collection.
• Build trust and long-lasting relationships with older adults in NORCs through one-on-one interactions.
• Facilitate participatory decision-making and co-design processes for social, recreational, and health-related activities.
• Identify guidelines to ensure improvements based on best practices for program implementation.
• Consult with community agencies and stakeholders to build partnerships, enhancing program capacity at Barrie Housing.
• Engage in community development initiatives and outreach to diverse groups, including cultural, racial, special needs, and homeless populations.

• Supported and promoted successful tenancies by connecting with and engaging tenants.
• Maintained effective electronic and manual record-keeping systems for tenant files and financial documents.
• Processed rent geared to income calculations and managed move-in and move-out requests.
• Assisted tenants in overcoming day-to-day challenges, including social issues and access to community resources.
• Collected rental arrears and represented interests at the Landlord and Tenant Board as necessary.
• Delivered services to a diverse community while adhering to company policies on human rights protection.

Implemented repayment plans and provided community referrals to enhance tenant support.

• Collaborated with interdisciplinary team members to develop care plans for individual patients.
• Managed resident case files by completing daily reports, accident reports, and daily medication intake based on an individualized Plan of Care.
• Developed positive relationships with residents by demonstrating empathy and respect for their needs.
• Improved resident and staff engagement through group activities.
• Obtained sources of entertainment for residents to provide full and enjoyable daily activities.
• Transported residents to medical, dental, and personal care appointments.