
Dynamic and service-oriented professional with over 10 years of experience in customer service and healthcare, specializing in assistant management, team leadership, and front-end support. Proven track record of delivering exceptional patient care and retail customer service while developing and implementing strategic metrics that drive measurable results. A creative eye for building displays and promoting sales products complements a strong commitment to achieving profitable outcomes and maintaining an efficient work ethic. Dedicated to fostering a positive team environment through the practice of emotional intelligence, ensuring integrity and a desirable attitude in every interaction.
Currently ON-Call. Participate in training and monthly meetings as needed-
SKILL SET FOR ALL SALES AND RETAIL STORES
Supervised 11-32 team members, created schedules, allocated time effectively, provided employee mentoring, and conducted assessments. Managed online grocery orders. Quick and accurate. Managed overlapping pickers.
Leadership award given within departments able to train and grasp all departments by self seeking. Train and covered the safety awareness plan of action in case of emergency. Obtained a digital badge for highest fast pick rate started @ 33 and improved greatly to 96 items/minute 100% complete accuracy. Customer membership top sales by using creative in-store marketing and interaction.