Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

ANGELE HERGER

Embrun,ON

Summary

Results-driven, customer-centered certified public procurement professional with expertise in contract drafting and interpretation including contract and vendor management. Effective transformational leader championing team and cross-functional collaboration. Proven analytical and executive level critical thinking and financial literacy leading to successful risk management.

Overview

33
33
years of professional experience
1
1
Certification

Work History

National Procurement Manager (Director Level)

BGIS
09.2018 - Current
  • Manage, within an open, fair, transparent and accessible procurement environment, all national procurement activities related to Public Services and Procurement Canada (PSPC) RP-1 Major Capital Projects (> $1M)
  • Leading procurement activities for very high profile and complex projects in the billion-dollar range
  • Manage all strategic sourcing activities in support of BGIS’ Major Capital Projects (MCP) Team to reach its objectives and meet its key performance targets
  • HR management: recruit, lead, and coach a team of procurement specialists providing support across Canada
  • Responsible for quality of procurement tools and standards and compliance with BGIS' procurement policy and with PSPC's Integrity Regime in consultation with BGIS' legal counsel
  • Responsible for the department's operational effectiveness to support PSPC's objective
  • Responsible for leading, coordinating, and communicating with construction and professional services related industries through BGIS' Industry Committee
  • Develop and implement procurement policies and procedures to enhance compliance with company standards.
  • Manage and resolve bidder/vendor disputes

Manager, Contracting & Procurement

The Ottawa Hospital
05.2016 - 07.2018
  • Governed by the Broader Public Service Directive, managed all procurement activities related to goods and services with annual spend of approximately $300M
  • Category management included IT/IS, facilities & infrastructure, capital equipment, business development including leasing and real property, corporate services including printing department, nutrition, housekeeping, security, consultants, professional services and construction
  • Led and chaired the CFTA/CETA Implementation Working Group responsible to adopt and adapt the regulations into the corporate strategies, policies, and procedures
  • Managed the procure-to-pay process for assigned category including centralization of contracts for cost savings
  • Sourcing activities included RFPs, RFPQs, RFQs, Source Lists, and Standing Offers
  • Led a group of 22 direct subordinates including procurement specialists, buyers and procurement representatives within a syndicated and non-syndicated environment
  • Human resources management including; recruitment, onboarding, training, coaching, mentoring, and conducting semi and annual employee performance reviews
  • Focused on customer service and results by ensuring efficiency and effectiveness of employees, systems, processes, programs and logistics
  • Managed KPIs to ensure responsiveness
  • Negotiated, drafted, reviewed and executed contracts, leases and other procurement documents
  • Collaborated with networks and purchasing groups
  • Strategized and managed the complex procurement initiatives, mainly for the Senior Management Team
  • Managed the compliance review program
  • Strategic sourcing lead for the corporate services category
  • Strategized on procurement initiatives: met with stakeholders to understand their needs and implement strategy to obtain the desired results and outcomes
  • Prepared solicitation documents and provided guidance during the procure-to-pay process and prepared agreements and managed contracts
  • Coached the team on rules, regulations and processes to improve on quality of documents
  • Reviewed all solicitation and contract documents for compliance with procedures, regulations and policies
  • Liaised between the CFO and CPO as the lead for the management of all non-competitive procurements
  • Cross-trained existing employees to maximize team agility and performance

Recognized by internal clients for my customer service and enhancing the Procurement Department’s reputation

Recognized by Senior Management for my negotiation skills and cost savings

Officer, Business Contract Management

Hôpital Montfort
01.2010 - 04.2016
  • Supported Corporate Services (Senior Management)
  • Governed by the Broader Public Sector Directive, managed and executed all indirect spend procurements for the provision of consultants, professional services, corporate services including real property management, financial and human resources services, and construction
  • Led the strategic sourcing activities including: establishing the clients’ needs and presenting procurement strategies to obtain desired outcomes, conducted sourcing activities by creating the solicitation documents including statements of work, considered non-competitive activities, when applicable, led evaluation and negotiation process, drafted and executed contracts
  • Managed the procure-to-pay process up to asset disposals
  • Managed a small team responsible to audit the fleet of capital and minor capital assets inventory to upload in the new assets inventory module of the financial system
  • Developed tools and business strategies to minimize risks and ensure best practices
  • Developed a vendor management program: managed vendors’ performance by conducting post procurement reviews and vendor evaluations (lessons learned) in collaboration with internal clients
  • Supervised human resources

From February 2014 to April 2016

Reported directly to the Vice-President, Finance & CFO during my superior’s two-year leave of absence.

  • Assumed most of the Director’s responsibilities during his leave of absence while maintaining my position. As the person responsible for the overall management of my department for seamless service delivery while meeting client’s deadlines, my added responsibilities were: senior dispute resolutions, strategic planning, work scheduling, project management, budget management, senior level decision making, providing recommendations directly to senior management, senior negotiations, management of real property contracts or leases and centralization of all leases and delegated legal representative to the Montfort Hospital Foundation for all their contractual issues and procurement needs.

Administrative and Operations Manager

InterCity Express
03.1998 - 09.2002
  • Managed the operational, procurement, marketing and administrative activities of the organization
  • Managed budget, human resources, administration and operations
  • Managed business development which included marketing strategy and implementation of these strategies, sales reporting and growth
  • Managed directly seven employees and led the activities of the operational team of 65+ employees and independent contractors
  • Strategized, planned, amended and implemented administrative and operational policies and procedures to reflect ongoing rapid business development and growth
  • Managed procurements: purchased equipment, capital equipment, fleet related goods and services; established and maintained relationships with vendors, negotiated contracts with vendors, suppliers, contractors and owner-operator contractors, leases with landlord(s) and management of real property.

Sales Coordinator

Coca-Cola Bottling Inc
04.1990 - 03.1994
  • Provided direct customer service and supported the sales team
  • Assisted the sales manager and six supervisors
  • Managed the administrative and promotional functions including supervision of one clerk
  • Controlled expenses as per established budget: maintained bookkeeping including accruals, processed cheque requests and purchase orders
  • Compiled and analyzed various sales and business review reports
  • Prepared these reports for presentation to clients and the Board of Directors
  • Prepared extensive proposals for existing and potential clients
  • Managed consumer complaints and requests for information
  • Managed the donation and sponsorship requests program including inventory management of promotional material, requests approval or refusal, communication with the requestors and coordination and delegation of tasks to sales and warehouse staff

Education

MBA - Business Administration

Athabasca University
St. Albert, Alberta
08.2020

Leadership Certificate -

The Ottawa Hospital Leadership Academy
Ottawa, ON
06.2018

Skills

  • Bilingualism (English and French proficiency)
  • Effective Communication
  • Change Management Process
  • Facilitation - Consensus Building
  • Persuasion
  • Negotiation
  • Strategic Sourcing Expertise
  • Continuous Improvement Strategies
  • Analytical and Critical Thinking
  • Strategy and Transformation

Accomplishments

  • Recognized by National Procurement Lead at the BGIS International Women’s Day on March 6, 2020 for my leadership skills and accomplishments
  • Recognized by Senior Management for my project management skills
  • Recognized by Senior Management for enhancing cross-functional collaboration
  • Validated by an independent third-party for my management and implementation of the highest standards and best practices in public procurement.
  • In January 2022, received 2 corporate procurement awards for leading: 1) Deal of the Century Award for a $1B procurement, and 2) Thomas Edison Award for the most innovative procurement.

Affiliations

NIGP, The Institute for Public Procurement

Certification

  • 2014 CPPO - Certified Public Procurement Officer
  • 2014 CPPB - Certified Professional Public Buyer

Timeline

National Procurement Manager (Director Level)

BGIS
09.2018 - Current

Manager, Contracting & Procurement

The Ottawa Hospital
05.2016 - 07.2018

Officer, Business Contract Management

Hôpital Montfort
01.2010 - 04.2016

Administrative and Operations Manager

InterCity Express
03.1998 - 09.2002

Sales Coordinator

Coca-Cola Bottling Inc
04.1990 - 03.1994

MBA - Business Administration

Athabasca University

Leadership Certificate -

The Ottawa Hospital Leadership Academy
ANGELE HERGER