Angelberto Lopez Jr
San Ysidro
Summary
Professional with strong background in operations management. Administrative experience. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
11
11
years of professional experience
Work History
Field Inspection Manager
Alliance Inspection Managment
05.2024 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Collected samples and tested system components.
- Performed inspections of vehicles, containers, and equipment to check for compliance, safety, tampering.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Responded to customer requests for products, services and company information.
- Test drove vehicles following repair work to check for any remaining issues.
- Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
- Took photos of all damaged areas to include with repair reports.
- Evaluated vehicles for damage, assessed functionality and determined roadworthiness.
Machine Operator
Johnson Matthey Inc
12.2021 - 05.2024
- Manually set up machinery, lathes and grinders.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested and adjusted machine settings or controls in preparation for production operations.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Operated machining equipment safely with team of operators.
- Kept detailed production records and identified hold-ups.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Adjusted machines to increase productivity for runs.
- Performed general equipment maintenance and repair to minimize downtime.
Field Inspection Manager
Allience Inspection Management
03.2020 - 12.2021
- Prepared reports detailing findings of inspections, investigations, and tests.
- Collected samples and tested system components.
- Performed inspections of vehicles, containers, and equipment to check for compliance, safety, tampering.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Responded to customer requests for products, services and company information.
- Test drove vehicles following repair work to check for any remaining issues.
- Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
- Took photos of all damaged areas to include with repair reports.
- Evaluated vehicles for damage, assessed functionality and determined roadworthiness.
Operations Supervisor
San Diego Coaster Company
03.2017 - 03.2020
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Performed root cause analysis in deficient areas to identify and resolve central issues.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Motivated and trained employees to maximize team productivity.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
- Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
Ride Operator/Leader
San Diego Coaster Company
06.2014 - 12.2017
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Issued tickets to customers and collected payment and fees for desired services.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Increased customer service ratings through personable service.
- Provided services efficiently and with high level of accuracy.
Customer Service Representative
Check Into Cash
01.2017 - 03.2017
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Regularly exceeded daily sales and product add-on quotas.
- Provided primary customer support to internal and external customers in fast-paced environment.
Education
History
San Diego City College
San Diego, CA06.2024
High School Diploma -
Sweetwater High School
National City, CA06.2014
Skills
- Human resources
- Customer relations
- Accident / Incident Reports
- Scheduling
- Employee orientation
- Spanish proficiency
- Confidentiality
- Operational improvements
- Staff supervision
- Safety and compliance
- Staff management
- Team liaison
- Guest flow management
- Night and safe deposits
- Inspection procedures
- Office administration
- Customer service
Timeline
Field Inspection Manager
Alliance Inspection Managment
05.2024 - Current
Machine Operator
Johnson Matthey Inc
12.2021 - 05.2024
Field Inspection Manager
Allience Inspection Management
03.2020 - 12.2021
Operations Supervisor
San Diego Coaster Company
03.2017 - 03.2020
Customer Service Representative
Check Into Cash
01.2017 - 03.2017
Ride Operator/Leader
San Diego Coaster Company
06.2014 - 12.2017
History
San Diego City College
High School Diploma -
Sweetwater High School
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