Angela Young
Burnaby
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Thorough and task oriented office assistant offering over ten years of dependable administrative support and client care. Highly efficient planning, problem-solving, and communication skills with a proven track record of maintaining efficient office operations.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
DEXTER ASSOCIATES REALTY
11.2013 - Current
- Assistant to the managing broker and supervisor as well as up to 110 agents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Routed business correspondence, documents, and messages to correct departments, staff members and new hires.
- Set up conference board rooms, technology, and materials to facilitate meetings and presentations.
- Conducted research to assist with routine tasks and special projects.
- Boosted employee morale by planning and executing engaging company events and team-building
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Maintained Social Media platforms (Facebook, Instagram, and Twitter)
Office Assistant
RE/MAX CREST REALTY
10.2012 - 12.2012
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Organized team workload and prioritized tasks to streamline office functions in a deadline-driven environment
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
Office Assistant
ECO REALTY & HQ REAL ESTATE SERVICES
04.2010 - 12.2012
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
Education
High School Diploma -
Templeton Secondary School
Vancouver, BCKinesiology & English
Capilano University
North Vancouver, BCParalegal & Legal Administrator Studies
Vancouver Community College
Vancouver, BCSkills
- Office administration
- Proficient in MS Word, MLS Paragon, LASSO, MS Access, Windows,, MS Excel and Powerpoint
- Filing and data archiving database management
- Social Media Management
- Database Administration
- Scheduling & clerical support
- Workflow Optimization
- Quality Assurance
- Correspondence handling data entry
- Problem-solving & time management
References
Available upon request
Timeline
Administrative Assistant
DEXTER ASSOCIATES REALTY
11.2013 - Current
Office Assistant
RE/MAX CREST REALTY
10.2012 - 12.2012
Office Assistant
ECO REALTY & HQ REAL ESTATE SERVICES
04.2010 - 12.2012
High School Diploma -
Templeton Secondary School
Kinesiology & English
Capilano University
Paralegal & Legal Administrator Studies
Vancouver Community College
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