Angela Woodley
San Bernardino
Summary
Dynamic leader with proven expertise in kitchen oversight and restaurant operations management, honed at Pancoast Pizza. Excelled in recruitment, fostering a collaborative team environment, and enhancing customer relationships. Achieved significant improvements in food quality and service, ensuring compliance with health standards. Skilled in workforce retention and effective communication, driving team productivity and operational excellence.
Overview
12
12
years of professional experience
Work History
Restaurant Manager/Assistant Manager
Pancoast Pzza
01.2018 - 12.2024
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Lead Kitchen Cook
Blue Line Pizza
01.2015 - 01.2018
- Promoted excellence in food quality and presentation for kitchen staff.
- Cleaned and sanitized work areas, utensils and equipment.
- Monitored food quality and presentation to maintain high standards.
- Prepped and cooked in high-volume pizzeria; 40k weekly sales volume
- Responsible for prepping all food from scratch according to company recipes
- Prepared and cooked meals according to recipes and customer specifications.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Maintained smooth and timely operations in preparation and delivery of meals.
Kitchen Trainer
Patxis Pizza
01.2013 - 01.2015
- Trained and developed team of 30 kitchen team members for new restaurant opening
- Responsible for training all team members on all recipes from scratch and fresh daily
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Ensured all food quality and speed during peak volume
- Directed all kitchen operations during shifts
- Maintained systems of kitchen organization and cleanliness at all times according to health code and company standards
- Maintained smooth kitchen operations in 50k/week sales volume
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Monitored food preparation, production, and plating for quality control.
Education
GED -
State of California
01-2000
Skills
- Kitchen oversight
- Menu development
- Recruitment
- Restaurant operations management
- Proficient
- Effective Communication
- Precision Focused
- Collaborative Team Member
- Team Collaboration
- Customer Relationship Management
- Workforce Retention
Timeline
Restaurant Manager/Assistant Manager
Pancoast Pzza
01.2018 - 12.2024
Lead Kitchen Cook
Blue Line Pizza
01.2015 - 01.2018
Kitchen Trainer
Patxis Pizza
01.2013 - 01.2015
GED -
State of California
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