Angela Watson

• Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
• Coordinated service appointments, ensuring optimal scheduling for technicians and customers.
• Maintained accurate records of customer interactions and service history in CRM systems.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Created work orders and Purchase orders
• Filing
• Used multiple software at a time Proctractor
• Created weekly excel spread sheets for invoicing
• Scanning and Faxing
• Data entry
• Answered phones
• Exhibited high energy and professionalism when dealing with clients and staff.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Updated patient information and insurance details for accurate electronic medical records.
• Used OSCAR to schedule appointments for doctor visits and procedures.
• Registered patients and completed associated paperwork for accurate records.
• Provided prompt, polite and professional in-person and telephone customer service.
• Maintained accurate patient records using electronic health record systems, ensuring compliance and data integrity.
• Assisted with patient scheduling and managed appointment confirmations to enhance office efficiency.

• Maintenance clerk,

• Ordering automotive parts,

• Receiving invoices,

• Creating Purchase orders using Oracle software,

• Answering phones,

• Creating inventory in Excel,

• Coordinating vehicles to body shops,

• Processing payments,

• Creating receipts to pay vendors,

• Use of Microsoft Office

• Send and receive fax.

• Preparer credit card expense

• Data Entry

• Filing

• Organizational Operations

• Administrative

• Typing 45 words per min

• Photocopy and scanning

• Data entry

• Streamlined work order processing, leading to reduced response times for urgent repairs.
• Improved equipment reliability by conducting regular maintenance checks and promptly addressing issues.
• Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Maintained a safe working environment through proper use of cleaning products and equipment.
• Developed strong relationships with clients through consistent high-quality service and friendly interactions.
• Enhanced client set tailored to individual needs.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
• Dusted picture frames and wall hangings with cloth.
• Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Adhered to professional house cleaning checklist.
• Emptied trashcans and transported waste to collection areas.
• Assisted fellow house cleaners when needed during busy periods or staff shortages.
• Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
• Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
• Swept high ceilings, tight spaces and around furniture to remove built up dust.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Updated patient information and insurance details for accurate electronic medical records.
• Used Telus to schedule appointments for doctor visits and procedures.
• Registered patients and completed associated paperwork for accurate records.
• Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
• Prepared patient charts by gathering and organizing medical records ahead of appointments.
• Provided prompt, polite and professional in-person and telephone customer service.
• Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
• Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
• Maintained a clean reception area conducive to a professional atmosphere while adhering to safety guidelines during the COVID-19 pandemic.
• Improved office communication by promptly relaying messages between patients and healthcare providers.
• Performed various administrative tasks by filing, copying and faxing documents.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Assisted with medical coding and billing tasks.
• Received and routed laboratory results to correct clinical staff members