ANGELA WATKINS
Glovertown,NL
Summary
- 20 plus years working with the public
- Dependable Reliable Carries out and follows through instructions
- Able to multi task Friendly and reliable offering unmatched customer service and workplace focus.
- Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
- Punctual and honest
- Satisfies customers with exceptional service.
- Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
- Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness.
- Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
- Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
- Security-conscious and customer-focused with top-notch teamwork and interpersonal communication skills.
- Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods.
Overview
5
5
years of professional experience
Work History
Cashier
Glovertown Pharmacy
06.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashier
Glovertown North Atlantic
02.2022 - 04.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Completed inventory counts and ordered merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Customer Service Support Specialist
Alorica
09.2018 - 02.2022
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Configured hardware, devices and software to set up work stations for employees.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
Administrative Duties
NL English School District Gander
04.2018 - 06.2018
- Answered phone calls, e-mails
- Input information on spread sheet
- Worked with Microsoft word 2016
- Filing
- Hiring letters/Successful letters
- Sent out hiring information packages
- Set up interviews
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
Cashier
Glovertown
01.2015 - 09.2015
- Totaled customers order and accepted payment through credit card, cash, or debit
- Responsible for opening and closing procedures according to policy set in place by company
- Maintain clean and orderly checkout area to ensure safety of clients and co-workers
- Served customers
- Handled Monies
- Stocked Shelves
- Priced Items
Secretarial/Administrative
Town of Comfort Cove/ Newstead
11.2013 - 03.2014
- Dealt with the public
- Handled Monies
- Answering Phone Calls
- Worked closely with Town Mayor and Town Council
- Wrote minutes for Town Council Meetings
- Prepared Letters and Minutes from town council meetings
- Dealt with Town Issues in a Professional manner
- Collected Town Taxes
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Basic Training Diploma - Office Administration
Keyin Technical College
Gander, NL06.2018
High School Diploma -
Menihek Integrated High School
Labrador City, NL06.1996
Skills
- Feedback Acceptance
- Cooperative Attitude
- Merchandise Packaging
- Work Task Prioritization
- Product Location
- Customer Transactions
- Cashier Abilities
- Bagging and Packaging
- Billing and Payment Processing
- Positive Interactions
- Monetary Transactions
- Cash Register Operation
Timeline
Cashier
Glovertown Pharmacy
06.2022 - Current
Cashier
Glovertown North Atlantic
02.2022 - 04.2022
Customer Service Support Specialist
Alorica
09.2018 - 02.2022
Administrative Duties
NL English School District Gander
04.2018 - 06.2018
Cashier
Glovertown
01.2015 - 09.2015
Secretarial/Administrative
Town of Comfort Cove/ Newstead
11.2013 - 03.2014
Basic Training Diploma - Office Administration
Keyin Technical College
High School Diploma -
Menihek Integrated High School
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