Angela Walker
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
22
22
years of professional experience
Work History
Driver
Door Dash
04.2022 - Current
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Ensured all packages were accounted for and delivered to the correct recipients.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Housekeeper / Acting Leadhand
Crothall Services Group/ Island Health
05.2017 - Current
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Dusted picture frames and wall hangings with cloth.
- answered calls and sent faxes
- lead a team of house keepers
- dealt with complaints or special requests from floors
Dealer
Great Canadian Casino
03.2002 - 01.2008
- Excited guests through engaging conversation while dealing cards efficiently for seamless gameplay experience.
- Answered players questions and resolved disputes to provide excellent customer service.
- Complemented player numbers to reach minimum levels for play of different games.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Answered and directed phone calls on multi-line phone
Education
Administrative Assistant/ Medical Office Assistant
Sprott Shaw College
Victoria, BC07.2009
Skills
- Time Management
- Order picking and processing
- Customer rapport
- Punctual and Reliable
- Valid Driver's License
- Confidentiality understanding
- Customer Service
Timeline
Driver
Door Dash
04.2022 - Current
Housekeeper / Acting Leadhand
Crothall Services Group/ Island Health
05.2017 - Current
Dealer
Great Canadian Casino
03.2002 - 01.2008
Administrative Assistant/ Medical Office Assistant
Sprott Shaw College