Angela Vawn
Toronto,ON
Summary
Energetic and dedicated professional with superb analytical, problem-solving, and decision making abilities. Well seasoned in the cannabis industry with over 10+ years of experience. Seeking career advancement and a challenging work environment.
Overview
11
11
years of professional experience
Work History
Account Manager
Maqabim Distributors
02.2023 - 06.2024
- Delivered quarterly and annual key performance indicators
- Secured high-value accounts through consultative selling, and promoting compelling business opportunities.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Created sales orders
- Created marketing emails, banners, and flyers for the entire sales team and website.
- Created product consulting presentations
- Attended trade shows
- Sourced new high quality trending/popular products and vendors daily
- Managed an average of 50 calls per day to prospective and regular clients
- Built and strengthened long-lasting client relationships.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Accessories Specialist
Humble And Fume/ BOBHQ
07.2020 - 01.2023
- Delivered quarterly and annual key performance indicators
- Generated new accessories sales and new retail clients
- Sourced new high quality trending/popular products and vendors daily
- Enhanced department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value
- Supported Territory Managers in accessories sales and customer relationship management
- Championed White Label Product program
- Understood target markets, including company, customer needs and purchase trends, and market strategies used to attract clients
- Supported inventory planning and portfolio development
- Performed and managed ad hoc projects, analysis and reporting
- Positively represented the company at all times through a success-oriented and professional demeanor
- Created intense accessory training programs
- Created curated catalogs for clients
- Created merchandising plans for clients
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Manager and Purchaser
The HotBox Cafe
01.2013 - 01.2019
- Recruit potential employees, created training programs and coached existing employees to improve overall performance of customer service.
- Developed marketing materials for trade shows and other events.
- Restocking and merchandising
- Sourced new high quality trending/popular products and vendors daily
- Ordered products to be sold online and in store and made sure inventory was stocked
- Facilitated monthly training programs to ensure employees product knowledge was updated, current and parallel to the industry
- Marketing; increased brand awareness by representing Hotbox brand at conventions and events such as Lift Co and The Cannabis Living Expo
- Increase customer satisfaction and bottom-line revenue by expanding product lines, offering special promotions, and building loyalty club memberships
- Created and maintained visual merchandising plans
- Created strong relationships by working closely with many different brands- Ex-Lifford, Hyer, Vapium, Pax, Da Vinci Vaporizers, Shatterizer, and Thermodynamics.
Education
Diploma - Business and Marketing
Art Institute of Toronto
2008
Skills
- Expert product knowledge and experience
- Brand Marketing
- Managerial experience
- Networking
- Brand representation
- Proficient in POS systems, Microsoft Word and Excel, Photoshop, Shopify, Odoo, NetSuite
- Business Negotiation
- Inventory management and purchasing
- Maintaining vendor and business relationships
- Leadership
- Digital Marketing
Timeline
Account Manager
Maqabim Distributors
02.2023 - 06.2024
Accessories Specialist
Humble And Fume/ BOBHQ
07.2020 - 01.2023
Manager and Purchaser
The HotBox Cafe
01.2013 - 01.2019
Diploma - Business and Marketing
Art Institute of Toronto
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