Summary
Overview
Work History
Education
Skills
Timeline
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Angela Tsioplis

Pickering,Ontario

Summary

Highly organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environments.

Overview

23
23
years of professional experience

Work History

Warehouse Worker

SoftMoc
Whitby, Ontario
09.2021 - 03.2026
  • Picked, packed and processed online orders for distribution to customers.
  • Organized warehouse space for efficient storage of products.
  • Followed established guidelines for picking orders accurately.
  • Packed boxes and stock using organizational guidelines.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Assembled orders according to customer requests.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Stock shelves
  • Used scanners to track parcel information, condition or receipt.

Casino Cage Cashier

Pickering Casino Resort/Great Canadian Gaming Corp.
Pickering, ON
02.2020 - 03.2020

I was hired for the Cage Cashier Full time position for the Pickering Casino Resort in Feb. 2020.

From Feb. 11 2020 to Mar. 15 2020, I was being trained for the above position at the Great Blue Heron Casino location for the preparation of the opening of the Pickering Casino Resort which was to open in April 2020.

Unfortunately COVID happened and everything was shut down.

Administrative Assistant/ Advisor/ C.S.R

Delta Bingo And Gaming
Toronto, Ontario
02.2003 - 02.2020

Administrative Assistant Duties Include:

  • Print reports from systems: IGT (International Game Technology) /Diamond Games/Arrow to verify daily drop counts
  • Responsible for counting and verifying hot boxes after the drop has been conducted
  • Data entry
  • Conducting incident reports for any discrepancies
  • Ensure floats for departments are accounted for and correct
  • Verifying and maintaining previous shift balances
  • Putting together deposits daily for Brinks pick up
  • Inventory tracking

Advisor Duties Include:

  • Ensure Bingo sessions are prepared
  • Verify balances for each Point of Sale stations
  • Investigate any discrepancies
  • Print session reports
  • Collect return amounts for cards and books to enter into computer
  • Monitor and collect sales per session
  • Fill out FRO (Family Responsibility Office) forms for any winnings $1000 or more and FAX to OLG for confirmation

Customer Service Representative Duties Include:

  • Take customer orders
  • Receive payment for bingo card/Break Open ticket sales and make change if required
  • Maintain sales area and electronic equipment in an organized, clean manner at all times
  • Ensure that sales of Bingo cards/Break Open tickets are balanced
  • Deal courteously with public
  • Other duties as assigned by hall manager

Education

High School Diploma -

East York Collegiate Institute
Toronto, ON

Computer Windows 98 -

Durham College
Oshawa, Ontario

Skills

  • Time management
  • Work ethic
  • Data entry
  • Mathematical proficiency
  • Customer service
  • Communication skills
  • Leadership

Timeline

Warehouse Worker

SoftMoc
09.2021 - 03.2026

Casino Cage Cashier

Pickering Casino Resort/Great Canadian Gaming Corp.
02.2020 - 03.2020

Administrative Assistant/ Advisor/ C.S.R

Delta Bingo And Gaming
02.2003 - 02.2020

High School Diploma -

East York Collegiate Institute

Computer Windows 98 -

Durham College
Angela Tsioplis