Managed complex cases involving multiple specialists, ensuring seamless coordination of care for patients.
Conducted meetings with patient to discuss health history, objectives and concerns along with maintaining an ongoing rapport.
Handled sensitive patient information with confidentiality, adhering to company privacy guidelines.
Supported office staff and operational requirements with administrative tasks.
Certified Level II Dental Assistant/Receptionist
Georgian Shores Dental Centre
08.2017 - Current
Designed dental report card to explain patient dental health status and treatment plans.
Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Prepared patient X-rays and images for review by dentist.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Conducted patient intake interviews, recording and documenting relevant information.
Education
Diploma - Level II Chairside Dental Assistant
CDI College
Barrie, ON
11.2006
Diploma - Personal Support Worker
Georgian College
Midland, ON
Skills
Calm and Effective Under Pressure
Records Management
Evaluating Quality of Care
Time management and organizational skills
Excellent working with a team or individually
Scheduling and Coordinating
Basic knowledge of computer software, up to date with social media platforms