Angela Taylor

• Developed and maintained positive working relationships with staff, customers, and vendors.
• Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
• Monitored store operations to ensure compliance with company policies and procedures.
• Coached, mentored and trained team members in order to improve their job performance.
• Monitored staff performance and provided feedback to ensure quality customer service.
• Assigned tasks to employees and monitored progress of projects.
• Ensured compliance with safety regulations, company policies, and procedures.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Issued receipts, refunds, credits or change due to customers.

Customer Service

Sorted various types of recycling

Shipping and receiving recyclables

• Trained employees on additional job positions to maintain coverage of roles at all times.
• Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
• Delivered level of service to customers in effort to build upon relationships for future clients.

Net washing

Net Mending

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Operated cash register, collected payments and provided accurate change.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

• Kept customer and food preparation areas clean and well-organized.
• Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
• Organized food preparation stations and regularly replenished supplies.