Angela Tarango
Los Angeles
Summary
Dynamic Sr. Capability Manager at Optum with a proven track record in product lifecycle management and effective stakeholder engagement. Expert in analyzing customer needs and enhancing product strategies, driving operational excellence, and fostering team collaboration. Recognized for implementing processes that significantly improved productivity and engagement across teams.
Overview
13
13
years of professional experience
Work History
Sr. Capability Manager
Optum
02.2021 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Consulted with product development teams to enhance products based on customer interest data.
- Oversaw product design and roadmap and coordinated aspects of development and rollout.
Sr. Product Owner
UnitedHealth Group, UHG
01.2016 - 11.2017
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Analyzed customer feedback to identify areas for improvement.
Sr. Business Consultant Lead
UnitedHealth Group, UHG
08.2012 - 12.2015
- Analyzed and interpreted data to determine any problems or areas that need improvement.
- Conducted assessments and counseled clients regarding controls, risks, process issues and productivity inefficiencies.
- Collected various reports and information regarding client's business by interviewing, shadowing, and analyzing reports.
- Devised and deployed strategic positioning, brand strategies and [Type] board.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Devised and implemented processes and procedures to streamline operations.
Education
Bachelor of Arts - Communications
Hamline University
St. Paul, MNMini Masters - Information Technology
St. Thomas University
St. Paul, MNSkills
- Product lifecycle management
- Effective stakeholder engagement
- Strategic roadmap creation
- Customer/User needs assessment
- Product team leadership
- Effective stakeholder engagement
- Customer-centric approach
- Strong technical knowledge
- Expert in business workflow analysis
Accomplishments
- McKinsey Academy Self Leadership Program
- Emerging Leaders Program Coach
- Just In Time Coach
- EA Principles - Certified Business Architect
- Agile Certifications
- UHG Culture Ambassador
Timeline
Sr. Capability Manager
Optum
02.2021 - Current
Sr. Product Owner
UnitedHealth Group, UHG
01.2016 - 11.2017
Sr. Business Consultant Lead
UnitedHealth Group, UHG
08.2012 - 12.2015
Bachelor of Arts - Communications
Hamline University
Mini Masters - Information Technology
St. Thomas University
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